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$30 USD / hour
Flag of AUSTRALIA
sydney, australia
$30 USD / hour
It's currently 10:21 AM here
Joined November 23, 2011
0 Recommendations

Dulcie L.

@Nia101

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$30 USD / hour
Flag of AUSTRALIA
sydney, australia
$30 USD / hour
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Freelancer - Business Support

I have over 20 years of combined experience ranging from financial services support, sales and service coordination, accounts administration and customer relations consulting. My objective is to deliver quality service with a solutions-oriented approach. I also have a long-term interest in community development, leadership, values based decision-making and creative learning experiences.

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Portfolio

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Experience

Customer Service (AIS) - data entry / support

BBraun Pty Ltd
Feb 2012 - May 2012 (3 months, 1 day)
Ongoing temporary contract 3 days a week via recruitment agency - based in Sydney, Australia. Logging, quoting, order preparation / billing repairs of medical pumps and related accessories via SAP system. Liaising with internal staff, email and telephone contact with customers as required. Maintenance of repairs files.

Sales Support Administrator

GE - Energy Optimisation & Control (North Sydney, Australia)
Feb 2010 - Sep 2011 (1 year, 7 months)
Contract role via Hays Recruitment o Handled telephone and email enquiries and/or requests for quotations, orders and technical advice (Bently Nevada parts) - liaised with engineers and customer service representatives. o Organised couriers for packages, documents and parts - International and Domestice freight / transport. o Printed, copied and mailed customer invoices - used SAP system. o Prepared and provided parts quotes and orders to customers - used SAP. o Stationery or

Home Loans Admin / Business Admin / Telemarketer / Accounts Admin

Temporary contractor - various clients
Apr 2009 - Jan 2010 (9 months, 1 day)
Rams Home Loans, Sydney Australia - Loans document receipting ,administration and support role. Amway - Business Relations, Castle Hill Sydney Australia - Office administrator / Data Entry operator: new applications, keying orders, payments processing CDM Call Centre, Sydney Australia - Telephone survey work (telemarketing) Downer EDI Rail, Parramatta Sydney Australia - Accounts Payable administration: end of month expense collating and filing.

Education

Diploma of Professional Counselling

2010 - 2012
(2 years)

High School Certificate

1984 - 1986
(2 years)

Qualifications

University Preparation Course

James Cook University, FNQ Campus Australia
1999

Basic Computing

TAFE College, FNQ Australia
1996

Basic Bookkeeping for Small Business

TAFE College, FNQ Australia
1996

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