Narendra Kumar J. Profile

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$6 USD / hour

jaipur,

india

$6 USD / hour

It's currently 11:38 AM here

Joined February 15, 2020

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Narendra Kumar J.

@narendrakumar327

0.0

(0 reviews)

0.0

$6 USD / hour

jaipur,

india

$6 USD / hour

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Customer/Client Support & Data Expert 10+ Years

Good problem solving, decision making, and leadership skills. I am passionate and dedicated to my work. I consider myself responsible, creative, with initiative and punctuality, I accept with pleasure the challenges and goals that organization could assign me, with good handle of the interpersonal relationships, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the organization and my workgroup.

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Experience

Vkalp Outsourcing Service

Mar 2012 - Present

VKALP OUTSOURCING SERVICES PVT LTD is a Jaipur based outsourcing company that is currently serving several clients like IndiaMart, Vodafone, Tata Sky, Airtel, Pizza Hut, Damac, Car Dekho, Minicabit. Responsibilities: - Interact with the client via Skype, e-mail, online chat, concerning various care issues, create an environment to motivate the employees for enhancing the existing performance, coordination with 3 shifts working 247, responsible for 100% quality production and resource utilization

TELEPERFORMANCE

Apr 2011 - Jan 2012 (9 months, 2 days)

Project & Duration: Nokia April-2011 To Jan-2012 Key Responsibilities: - Receive incoming calls from customers and answer their complaints/queries, accurately document all participant inquiries using CRM, 100% adherence of quality parameter.