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$5 USD / hour
Flag of PHILIPPINES
pasay city, philippines
$5 USD / hour
It's currently 1:41 AM here
Joined February 17, 2017
0 Recommendations

Dicco Marvin T.

@mavtan06

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$5 USD / hour
Flag of PHILIPPINES
pasay city, philippines
$5 USD / hour
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Customer Service Representative, Technical Support

A dedicated professional with years of work experience in customer service, billing, administrative and call center service. My core competency lies in providing excellent service to customers and ensuring they will have a positive experience with the organization i work with. I am seeking opportunities with a company where i can expand my horizon, further develop my expertise and acquire new learning. I'm a fast learner, very keen to details and can work with minimum supervision.

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Experience

Advanced Customer Service Representative, Technical Support, Email Support

SPI Global - CRM
May 2013 - Mar 2015 (1 year, 10 months)
1. Assist clients with billing issues and process payments. 2. Troubleshoot internet access. 3. Validate and analyze quality of calls. 4. Email customers when necessary.

Customer Service Cosultant

Sutherland Global Service
Sep 2012 - Apr 2013 (7 months, 1 day)
1. Act as middleman between buyer and seller. 2. Give advice to buyers on how to improve their ads. 3. Process customer complaints and communicate it with seller. 4. Process payments and orders.

Education

BSBA Management

Arellano University, Philippines 2007 - 2009
(2 years)

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