Gamboa M.

- Highly Accomplished Professional with extensive experience in Clinical Claims Management, Customer Service, Sales and the Insurance Business focusing on Healthcare Utilization Review, Workers Compensation and Health Insurance. - More than five years of solid experience and proven ability to effectively assess, analyze, plan and address towards achieving productivity, quality, customer satisfaction and target sales goals. - Handled and processed claims, trained new hires and existing resources towards high productivity and quality of work and maintained team and individual level of competence and excellence to ensure client SOPs and targets are met timely. - With four solid years of exceptional leadership and management skills in the Business Process Outsourcing/Knowledge Process Outsourcing setup.