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@mariaalfy
Flag of Egypt Cairo, Egypt
Member since February 15, 2016
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mariaalfy

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**** Available 24/7 **** I'm a conscientious worker with a focus on quality and client satisfaction. I have a proven track record of over achieving sales target and satisfy customers need. I have a good writing skills, will complete all your work on time, and I assure you quality work within deadline with 100% my customer's satisfaction I have professional experience more than eight years of experience in sales, marketing, handling customers and solving their concerns. ✓ I work on time. ✓ Believe in quality not quantity. ✓ A trusted freelancer in your budget range. I'm An Expert In These Skills:- > Word > Excel > Customer Support > Web Search > Personal assistance > Virtual Assistance > Data Processing > snapchat > facebook > Email handling > Instagram Thanks for taking a look at my profile.
$8 USD/hr
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  • N/AJobs Completed
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Portfolio

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Experience

sales and service manager

Mar 2016

•-Acquiring new premier acquisitions as per monthly target and over achieving g with existing customers as well as obtaining new business to maximize branch profits and over achieve on targets set. •Effective use of the banks Intranet and information to maximize customer service by having full knowledge of each of the banks products •Advising each customer about best saving and investment plans suitable to their needs

Assistant Branch Manager

Apr 2015 - Feb 2016 (10 months)

•Assisting Branch Manager in everything Related to the branch •Leading a team of 5 account officers and helping them to acquire new business and achieve their targets by introducing 10 newimize the branch profits and over achieve the target •Effective use of tools the banks internal procedures and product descriptions to maximize customer service •Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face or over the telephone

Sales & Service officer

Nov 2009 - Mar 2015 (5 years)

•Working with the Customer Relationship Management data system (HFE), ensuring all customer information is complete and kept up to date. •Ensure Direct Channels are fully utilized by the customers by giving full training on using HSBC’s industry leading online banking system •Ensure all customer needs are met and sales opportunities are maximized achieving top teller on 5 occasions

Retail Service officer

Dec 2008 - Nov 2009 (11 months)

•Meeting customer expectations in term of efficiency, accuracy, timeliness and professionalism of response either face to face or at telephone

Education

Bachelors of Economics

2004 - 2008 (4 years)

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