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Flag of UNITED STATES
east point, united states
It's currently 5:20 AM here
Joined March 7, 2016
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La Kecia T.

@lbt310

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Flag of UNITED STATES
east point, united states
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Virtual Administrator

I am a customer focused professional who possesses a strong sense of urgency with regard to client satisfaction. I have superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. I am someone who has proven track record of creating a work culture that rewards teamwork and cooperation. I have extensive knowledge of using MS programs such as Spreadsheets, PowerPoint, Excel and Word along with a number of other software and programs. I also possess extensive knowledge of database programs. I have excellent writing and grammatical skills with the ability to enter data without errors. I also possess outstanding reading comprehension and active listening skills. I understand the importance of confidentiality and adhere to the highest ethical standards at all times. I am confident that I can be a great asset to your company

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Portfolio

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Experience

Virtual Administrative Assistant

Exofficio
May 2015 - Present
-Execute multiple Administrative tasks including; invoicing, mailers, corporate letters, outreach marketing, data entry, updating databases. -Update and maintain web sites for individuals and small businesses. -Handle all administrative tasks, database management, bookkeeping, customer service, sales and marketing, social media, e-newsletters, web design and maintenance, search engine optimization and maintain an online shopping cart. -Research various companies for contact information.

Founder/CEO/Music Publisher

No Greater Love Music Publishing LLC /Data 310 Publishing
Oct 2003 - Present
Ensured the songwriters and composers received payment when their compositions were used commercially. Secured commissions for music and promoted existing compositions to recording artists, film, and television studios. Monitored and tracked the use of the music owned and ensured that proper payment is made for all licensed uses.

Pynk Chateau

Virtual Assitant -Call Center Customer Service Supervisor
Mar 2011 - Mar 2015 (4 years)
Analyzed the assigned projects and distributed tasks to the members as per their area of expertise. Received inbound calls for information regarding different products Handled incoming emails, chats, and support tickets by appropriately replying to them following company policy Maximized team performance – Excelled at identifying, developing and using strengths of team members, as well as locating, detecting and resolving problems and weaknesses of each team individual.

Education

B.A. in Business Administration

Clark Atlanta University, United States 1995 - 1997
(2 years)

N/A

Florida Agricultural and Mechanical University, United States 1993 - 1995
(2 years)

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