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hà nội, vietnam
It's currently 1:59 AM here
Joined August 9, 2019
1 Recommendation
Khanh L.
@khanhlvt
3.0
3.0
100%
100%
hà nội, vietnam
100%
Jobs Completed
65%
On Budget
100%
On Time
14%
Repeat Hire Rate
Customer support
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Showing 1 - 5 out of 5 reviews
$856.60 HKD
Vietnamese Translator
•
$94.00 USD
Testing / QA
Report Writing
Research Writing
Audit
English (UK) Translator
+6 more
U
•
$12.00 USD
A
•
$80.00 USD
A
•
$17.00 USD
Excel
Vietnamese Translator
English (US) Translator
Microsoft Office
Local Job
Q
•
Experience
Sales & Marketing Executive
Nov 2013 - Present
- Contact with the aboard travel agents to sell tailor-made tours (chiefly by email, sometimes by phone in case of emergency)
- Design tour depending on customers’ demand and calculate the tour cost in order to meet both the partner and clients’ budget.
- Make reservation with hotels and negotiate the price with them if necessary, to have a more suitable and cheaper rate
- Solve the unexpected problems during and after the trip
Verification Specialist
Jul 2018 - Aug 2019 (1 year, 1 month)
- Utilizing both e-mail and live chat, responding to 20 to 150 client requests regarding trading (explaining margin, answering questions about order execution), digital asset transfers (looking at block explorers, answering questions about bitcoin transactions), and other general questions on a daily basis
- Strive to make your work as efficient as possible by improving or creating processes, automating as much of your work as possible, and so on
Operator
Apr 2013 - Oct 2013 (6 months, 1 day)
- Organized and made reservations for transportation, accommodations, restaurants and tours.
- Assessed hotel facilities and hotel staff to ensure outstanding service to guests. This included visiting hotels, restaurants, and resorts to conduct random checks on the quality of service, comfort of stay, and cleanliness.
- Provided 24-hour on-call response service to clients and vendors.
Education
Bachelor of Hospitality and Tourism Management
(4 years)
Qualifications
Bachelor of Hospitality and Tourism Management
Vietnam University of Commerce (VUC)
2013
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