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$35 USD / hour
Flag of AUSTRALIA
bayswater, australia
$35 USD / hour
It's currently 2:05 PM here
Joined September 28, 2015
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Josephine N.

@jmn1918

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$35 USD / hour
Flag of AUSTRALIA
bayswater, australia
$35 USD / hour
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Office Administrator

I am fast, accurate and pay attention to detail. Minimum data entry speed of 65wpm. Advanced knowledge of Microsoft Office Professional in particular, Excel, Access and Word. I am proficient in MYOB and have years of experience writing procedures, designing MS Office templates, style sheets, mail merges and business reports. I can work on any spreadsheet and any MS Access database as well as design and development forms and reports in these packages.

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Experience

Quality & IT Manager

DeltaPak Pty Ltd
Oct 2008 - Sep 2015 (6 years, 11 months)
Achieved 100% resolution of all customer service inquiries; Reduced complaints by 30%; Maintained 99% accuracy of all retail order processing; Authored process to extract sales from e-business platform for import to MYOB; Tailored existing database systems to better monitor and maintain data; Maintained all certifications and re-certifications on all external ISO, FSC and Customer audits; Automated; Designed and implemented meaningful customer service and sales reports for effective analysis.

Qualifications

Diploma of Business Administration

Open Training Education Network - NSW
2015
In progress

Quality Management Systems Auditing RABQSA-AU

SAI Global
2011
Internal auditing

Certificate IV Financial Services (Accounting)

Swinburne TAFE
2005
MYOB, bookkeeping, payroll, ledgers, accounting to BAS

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Certifications

us_eng_1.png US English 1 93%
numeracy_1.png Basic Numeracy 1 75%
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