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belgrade, serbia
It's currently 4:23 PM here
Joined January 9, 2014
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Ore I.
@georgeIvanovic
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belgrade, serbia
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Business analyst with programming and design knowledge
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Portfolio
Portfolio
Axure source file on insurance company example
Example of GInsurance Axure + Use Cases
Axure source file on insurance company example
Example of GInsurance Axure + Use Cases
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Experience
Business operations analyst
Oct 2015 - Present
Analyze data, identify trends, and recommend solutions for unknown problems
Works on multiple projects or a project with global scope and participates in user testing
Manages all phases of a project Contributes to recommendations on process redefinition to adapt processes to solutions
Responsibilities include daily/weekly/monthly/quarterly results submission and reconciliation, ad hoc reporting, and manual results submission as required
Product Manager Contact Center
Jan 2014 - Oct 2015 (1 year, 9 months)
Analysis and aligning requests from business with defined processes.
Preparation and specification of change requests for Altitude application.
Organization of testing of requests, and reporting bugs.
Ordering licence and approving vendors development.
Business Analyst
Mar 2013 - Oct 2015 (2 years, 7 months)
Collecting and documenting business requirements and defining functional solutions for developers (Business Requirement Specification)
Aligning IT with business requirements and strategy
Process analyses, redesign and drafting new business models
Participation in the user interface design stage
Organization of UAT
Creation and support in elaborating testing scenarios
Reviewing developed solution and assisting customers during User Acceptance Test and deployment
Maintain project documentation
Education
Bachelor of Science, Faculty of Organizational Sciences,Information system and technologies,Belgrade
(5 years)
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