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chennai, india
It's currently 2:57 PM here
Joined February 27, 2015
0 Recommendations
Faisal A.
@faisaltusi
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chennai, india
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Technical Support Microsoft Technologies
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Experience
Office 365 Solution Architect
Jun 2017 - Aug 2018 (1 year, 2 months)
Managing all office 365 Operations
Establishing partnership with Microsoft
Successfully migrated two organizations to office 365.
Involved in presales Demo.
Managing the Support and the Engineering.
Involved in billing and other finance.
Providing business blue print and Migration architecture.
Migration tools used, In-built IMAP Migrator ,Bit titan, Share Gate.
Technical Lead Consultant
Apr 2015 - Jun 2017 (2 years, 2 months)
Mentoring the team in a technically and guiding support escalation scenarios.
Promoted a Tech Lead. After a year of being a Technical Consultant.
Performed many successful migrations from On-premise to office 365.
Good Knowledge on Exchange Online, AAD Connect.
Creating users, virtual machines and managing them Via Azure
Knowledge on PowerShell commands of Exchange online.
Configured many Skype for business Clients and helped with troubleshooting Login issues and federation issues
Senior Support Engineer
Mar 2014 - Apr 2015 (1 year, 1 month)
Involved in trouble shooting and solving routing issues with Vonage devices
Worked with the Vonage Users and provided them with quick solutions.
Solved various networking issues related to firewall.
Consulted with the client in providing suitable network setups.
Involved in trouble shooting and solving routing issues with Vonage devices
Education
MBA
(Less than a year)
Bachelors in Computer Science
(2 years)
Qualifications
Best Performer of the year
Css Corp
2015
Microsoft Certified Professional
Microsoft
2017
MCSA with office 365
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