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Virtual assistant - data entry and customer contact - flawless Italian needed - 3/4 hrs daily long term project in progress
“Great freelancer.”tecnico3 3 months ago
Project for Enida M.
“She was very precise and she completed the task on time. Easy to work with. I will hire her again for sure .”Malba K. 4 months ago
NMC EngineerMay 2016 - Aug 2017 (1 year)
▪Member of the NMC shift team within the NMC Control Room. ▪Leasing with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements. ▪Performing proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices. ▪Ensuring all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Technicial Support EngineerApr 2015 - Apr 2016 (1 year)
Working with and updating Sugar CRM database Working on Router configurations. Dep understanding of the software and equipment that customers and employees are using. Helping customers solve technical issues with our widgets. Answering questions from customers and prospective customers about the features and capabilities of our widgets. Communicating customer needs and wishes to the development and engineering staff Walking customers through solutions.
OperatorNov 2014 - Apr 2015 (5 months)
Bachelor's Degree, Telecommunication Engineering2012 - 2016 (4 years)
Master's degree, Communications and Computer Networks Engineering2017 - 2018 (1 year)
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