Devendran C. Profile

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5.0

(2 reviews)

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$25 USD / hour

mumbai,

india

$25 USD / hour

It's currently 2:18 PM here

Joined January 11, 2013

0 Recommendations

Devendran C.

@dev282009

5.0

(2 reviews)

1.9

100%

$25 USD / hour

mumbai,

india

$25 USD / hour

100%

Jobs Completed

100%

On Budget

100%

On Time

50%

Repeat Hire Rate

CCIE R&S, CCDP, 14+ Yrs exp, Cisco ID CSCO12158310

Senior Technology Professional with 14+ years of experience in Telecommunications, Information Technology, and Managed Services. Expert in service delivery and service assurance management utilizing the ITSM framework (Incident, Problem, SLA, Change, and Configuration Management). Proven track record in global Infrastructure Technology solutions, emphasizing communication, cooperation, conceptualization, planning, and implementation. Skilled in team leadership, company growth, offshore delivery, revenue creation, staffing, employee retention, risk management, and vendor relations. Seeking opportunities for professional and personal growth through challenging responsibilities

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Reviews

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Showing 1 - 2 out of 2 reviews

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5.0

₹3,494.00 INR

Networking networking

Great Work, will hire next time for sure.

Network Administration

Closed User

@Assignhelphub

•

7 years ago

5.0

$25.00 AUD

Project 11273127 has been deleted

well done,very hard working,like to work again and again

Harsh K.

@diresh179

•

8 years ago

Experience

Reliance Globalcom

Jun 2012 - Present

 Trouble management of the Reliance Globalcom network.  Proactive acknowledgement of alarms and follow through using troubleshooting procedures.  Open and close trouble, maintenance, and change control tickets within a specific time frame, while detailing the issue for the ease of knowledge transfer.  Proactively notify customers of service impacting events within KPI  Utilize network management software like Remedy, SMARTS, SecureCRT, to isolate problems in real-time.  Open carrier/vendor ticket

Market Venturz

Mar 2010 - Jun 2013 (3 years, 3 months)

 Assist staff with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.  Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.  Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer.  conferencing systems, application servers and administrative systems.  Works with procurement staff to pu