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$6 USD / hour
Flag of ARGENTINA
buenos aires, argentina
$6 USD / hour
It's currently 12:48 AM here
Joined May 15, 2020
0 Recommendations

Daniela M.

@danimaterano

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$6 USD / hour
Flag of ARGENTINA
buenos aires, argentina
$6 USD / hour
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Customer Support Agent

Hi, my name is Daniela and this is a brief description of me. I am a medical student at the University of Buenos Aires. I have experience in different areas such as Customer Service/Support, Data Entry, and Foreign Trade. These have given me solid skills to perform tasks efficiently, keep databases updated, coordinate meetings, organize and post documents, and maintain accurate records. I am also experienced in using tools such as Microsoft Office and Google Suite, which allows me to work effectively in virtual environments. I am proactive, detail-oriented, and able to work autonomously or as part of a team. I am willing to learn and continue to grow in the work environment while contributing with my skills and knowledge.

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Experience

Customer Support Agent

CarFluent
Jul 2023 - Present
Manage amounts of incoming calls Respond to customer inquiries Tracking customer functional requirements Handle customer complaints and provide appropriate solutions Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure the resolution Generate sales leads Maintain customer databases

Back Office Data entry & CRM Administrator

Hyperguest
May 2023 - Present
Zoho CRM. Maintain data quality and integrity in CRM. Data cleaning and Data Scraping. Import and export data from CRM. Create and manage reports Assist in Data Analysis

Trade Operations Analyst

3M Argentina
Apr 2022 - Apr 2023 (1 year)
Maintained daily import compliance and export control processes. Maintained all records required by import and export regulations. Reviewed sales/purchase contracts and documents prepared by suppliers and buyers. Utilized SAP to post invoices and trade documents, ensuring accurate and timely processing of financial transactions. Team with third-party service providers, freight forwarders, and suppliers as necessary to implement and/or maintain logistics processes in support of operations

Education

Medical Student

Universidad de Buenos Aires, Argentina 2019 - 2022
(3 years)

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