Profile image of ctsitara
Flag of Malaysia George Town, Malaysia
Member since September 8, 2013
1 Recommendations


Online Offline
My ultimate goal is to make you receive an excellent result with 100% quality! I have over 8 years of experience in Administrative and Customer Service, including Data Entry, Internet Research, Email and Calls Support and Social Media. I am fluent in spoken and written English language with great phone manner together great computer and research skills with knowledge to perform all required office tasks. I also have an adaptable attitude with proven initiative, organised, creative, eager to learn, ethical and dependable together with good attention to details, ability to multitask and prioritise and also a great team player. I am dedicated and passion towards my career and able to be on computer for 12 hours daily. I have strong internet connection to connect and manage all perfectly!
$5 USD/hr
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  • N/AJobs Completed
  • N/AOn Budget
  • N/AOn Time
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Social Media Manager

Mar 2014

Manage Social Media marketing campaigns and day-to-day activities including: Curate relevant content to reach the company’s ideal customers. Create, curate, and manage all published content (images, video and written). Monitor, listen and respond to users in a “Social” way while cultivating leads and sales. Develop and expand community and/or blogger outreach efforts. Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, and blog). Design, create and manage promotions and Social ad campaigns. Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate. Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly. Monitor trends in Social Media tools, applications, channels, design and strategy.

Contributing writer

Aug 2012

Editor in chief for online content produced - the look of the product, and the nature and number of stories/articles to be written. Copy editing for checking article facts and ensuring that an article matches in-house style guides. Also checks spelling, grammar, and punctuation. Arrange layout of articles and sidebars.

Admin Executive

Mar 2006 - Jul 2012 (6 years)

Provide direct consultation to walk in candidate, telemarketing & internet marketing. Identify and approach potential clients for corporate training and development program. Provide and manage operational assistance and correspondence to university, in charge of students intake and admission, tuition fee, programs and activities. Responsible in maintain website/BlogSpot and social networks. Monitor incoming and outgoing calls, emails, faxes, and couriers. Generate invoice and receipt. Manage and maintain office files and documents, petty cash, office cleanliness, equipments and pantry items. Assist MD will all required support. Design and create banner and invitation card; organize talks and meetings events; create and prepare multiple documents, presentations, tables, and spreadsheets for organization purpose.


Certificate in Office Management

2006 - 2007 (1 year)


JavaScript Fundamentals for Absolute Beginners (2014)

Microsoft Virtual Academy

Learn concepts applicable to web-based video games, enhanced user interfaces, and dynamic webpages.

Diploma in Customer Service (2014)


Gain a thorough knowledge and understanding of the key aspects of customer service and become confident in handling enquiries, complaints, and communications

Microsoft Virtual Academy (2014)

Microsoft Virtual Academy 2014

Learn concepts about web pages, CSS3 styles, and HTML5 features.


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