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$16 USD / hour
Flag of UNITED STATES
prattville, united states
$16 USD / hour
It's currently 12:30 AM here
Joined November 6, 2018
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Coreena B.

@coreenabell

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$16 USD / hour
Flag of UNITED STATES
prattville, united states
$16 USD / hour
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Customer Service Specialist

Over 24 years experience in Customer Service and Call Center management Dependable, reliable and able to perform duties with minimal supervision Ability and Knowledge of Basic Computer Skills Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach Ability to multi-task and be comfortable in a fast-paced worked setting while remaining diligent to accuracy Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions.

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Experience

Customer Service Rep

MyDailyChoice
Dec 2017 - Oct 2018 (10 months, 1 day)
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Customer Service Manager/Specialist

Ask Telemarketing
Sep 2012 - Jan 2017 (4 years, 4 months)
Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Provided a high level of product and leadership support to representatives and clients.

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