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$40 USD / hour
Flag of UNITED STATES
new cumberland, united states
$40 USD / hour
It's currently 3:54 PM here
Joined December 14, 2011
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Christopher D.

@CMD7111

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$40 USD / hour
Flag of UNITED STATES
new cumberland, united states
$40 USD / hour
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e-Learning Development, Curriculum Design and Development, Proofreading, Editing

I am highly experienced in all phases of the learning management system life-cycle both as an LMS administrator and as a client services manager for an LMS company. I have served on LMS search committees and vetted vendors, contributed to RFIs and RFPs, guided organizations through the implementation and go-live phases, and managed active platforms with more than 40,000 users. I have experience managing an LMS at a range of institutions including a healthcare provider, the U.S. federal government, a public and a private university, a vocational training institute, and a private K-12 school. I have a proven ability to train and assist users with varying technical skill levels to use a variety of different platforms from Moodle to Cornerstone OnDemand. I excel at providing daily maintenance and troubleshooting of all front-end learning management system functions, and teaching others to do the same.

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Experience

Client Success Manager

INTERACTYX
Dec 2016 - Present
Responsible for supporting more than 20 clients in their use of the TOPYX learning management system, including providing instruction and assistance in a virtual setting during the LMS implementation, training, and go-live phases. For clients who are long-time users of TOPYX, duties include assisting them with first-level support of products and services via telephone, Skype and email; and helping them to maximize their learning management system’s ROI by optimizing content findability and use.

Educational Technologist

SAUDI ELECTRIC SERVICES POLYTECHNIC
Nov 2013 - Present
For Saudi Electric Services Polytechnic (SESP), integrated Moodle into the curriculum at both the Juaymah and Baish Training Centers. These two centers have a combined total of more than 1,200 users utilizing the platform for monitoring attendance and grades, conducting online testing, and delivering blended learning lessons.

Cornerstone Learning Management System Administrator

SELECT MEDICAL
Nov 2015 - Dec 2016 (1 year, 1 month)
Responsible for the administration and operation of a Cornerstone OnDemand learning management system with 40,000 users during the implementation and “go-live” phases. Also responsible for the user acceptance testing of upgrades to the LMS, as well as the development of custom reports and curricula to meet stakeholder needs.

Education

BA in Interdisciplinary Studies

University of Arizona, United States 1993 - 1997
(4 years)

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