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dubai, united arab emirates
It's currently 11:34 PM here
Joined May 30, 2019
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Abegail C.
@castilloabip
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dubai, united arab emirates
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Sketch Artist / Illustrator
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Portfolio
Portfolio
Sketches | Calligraphy | Photography
Sketches | Calligraphy | Photography
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Experience
Floor Supervisor
Mar 2017 - May 2019 (2 years, 2 months)
-Overseeing the daily operations to run smoothly and deal with any difficulties
-Motivating the staff by ensuring continuous monitoring, feedback session to improve their performance
-Supervise and train staff to ensure operations meet the standards set forth by company management
-Collaborates with managers on how to strategize with up selling products
-Provided graphics / marketing illustrations to increase sales
Head Waitress
Mar 2015 - Mar 2019 (4 years)
Received “Employee of the Year” award dated 2017
Assisted with customers in making purchasing decisions
Dealt with high pressure situations maintaining excellent service
Engaging with customers with a friendly, reassuring manner while maintaining a professional attitude.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests
Regularly checked with guests to ensure satisfaction with each food course and beverages
Barista
Mar 2013 - Mar 2015 (2 years)
Prepares and sells coffee or any other drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, cappuccino, café latte
Follow sanitation regulations and organization policy to maintain safe and healthy work environment
Responsible for conducting inventories by stocking coffee beans, supplies, pastries, etc.
Up selling additional food and beverage products to customers
Education
Bachelor in Science Hotel and Restaurant Management
(4 years)
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