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$24 USD / hour
Flag of THAILAND
banchang, thailand
$24 USD / hour
It's currently 5:31 PM here
Joined October 14, 2008
0 Recommendations

Allan B.

@allancbatten

5.0 (3 reviews)
5.9
5.9
0%
0%
$24 USD / hour
Flag of THAILAND
banchang, thailand
$24 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
50%
Repeat Hire Rate

Zoho CRM Admin. & Data Analysis

Continuously contracted through Freelancer as a Zoho apps' specialist, data analyst, sales advisor & consultant to the President of a leading I.T. Security VAR since August 2014. Using my strong sales, marketing, business, I.T., B.I., strategic, analytical, support, & project management skills & supply chain business knowledge I assist companies meet their sales, customer service and I.T. strategies. Highly successful in: - designing and executing sales plans. - business intelligence. - marketing - after sales - an inventory management specialist. - project management. - Managing sales & after sales staff. - Implementing Zoho applications including Zoho CRM Plus, Zoho Analytics, Zoho Books, Zoho Projects etc. - V. A. support. Outstanding communication and management skills, with an outgoing personality, a keen sense of humor and a strong empathy with both staff and customers. A clear commitment to meeting customer needs and genuinely exceeding their expectations.

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Portfolio

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Reviews

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5.0
$352.00 USD
project delivered before deadline
Project Management
Sales
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CRM
+1 more
A
Flag of Annu C.
@AnnuC
•
9 years ago
5.0
$1,924.49 AUD
Great contractor, highly recommended! [30 September, 2013] Great work, couldn\'t be happier....
Project Management
Virtual Assistant
L
Closed User
@lezbro
•
11 years ago

Experience

General Manager

Dealer Systems Asia
Aug 2007 - Present
Providing sales, CRM & inventory consultancy and data analysis and Zoho applications implementation and support.

Allan C. Batten

CRM Asia Solutions
Aug 2007 - Aug 2014 (7 years)
Senior Business Development Manager o Providing Zoho I.T./business systems, quality service consultancy, and sales, after sales and marketing support.

Business Development Manager

Inetasia Solutions Ltd., Thailand
Jan 2007 - Jul 2007 (6 months, 1 day)
o Developing and managing departmental P. & L. of products and services in the BUILD-MARKET-ANALYZE marketing platform. o Developing and managing all international sales & marketing activities. o Marketing/promotion planning in order to develop product coverage and, in particular, the marketing and sales of products and services into ASEAN, United States, U.K. and the Middle East.

Education

o Millbank College of Commerce, Liverpool o City and Guilds 319 Certificate in Computer Programming and Information Processing

1971
(Less than a year)

o Merchant Taylors School Crosby, Liverpool, England 5 GCE \'O\' levels

1961 - 1966
(5 years)

Qualifications

City and Guilds 319 Certificate in Computer Programming and Information Processing

City & Guilds
1971
Computer Programming and Information Processing

Publications

Handling Customer Complaints with a Dash of Help from Zoho Support HelpDesk Software

CRM Asia Solutions
Customer complaints are part of everyday life for businesses of all types and of all sizes. And when they happen, generally speaking the customer has a very good point to make about your product, service or indeed your product and service. If companies handle the complaints well the outcomes will generally be more than satisfactory with a win-win situation for both the company and the customer. But companies must be aware of how to take care of the customer by attentively heeding the complaint, set

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