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$35 USD / hour
Flag of UNITED STATES
saint maries, united states
$35 USD / hour
It's currently 12:42 AM here
Joined December 21, 2019
2 Recommendations

Angela Jean M.

@ajmacarthur

5.0 (12 reviews)
5.5
5.5
100%
100%
$35 USD / hour
Flag of UNITED STATES
saint maries, united states
$35 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
40%
Repeat Hire Rate

QuickBooks ProAdvisor and Virtual Assistant

Are you feeling bogged down by your administrative or customer service needs? With 25+ years of experience, both for myself & past employers, you can count on these tasks getting done on time & budget. With my dedicated attention to detail, you can be confident that no detail is overlooked while handling your bookkeeping or administrative needs. This will give you the needed time to focus on growing your business. As a small business owner running multiple resorts, the following skills will benefit you & help grow your organization: Full Cycle Bookkeeping -QuickBooks ProAdvisor Online -A/P, A/R & tax reports -Financial analysis -Inventory Controls Business Administration -Scheduling staff & appointments -Proofreading documents -Correspondence Customer Service Support -Utilize the G.R.E.A.T. principle -Effective communication -Service orientated -Well-versed in email, phone, or chat -Highly adaptive Let me help get you organized & get your company in control! You can count on me to meet your needs down to the last detail while following your directions. Check out my employment for more information about why my skills will bring you peace of mind!

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Portfolio

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Reviews

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Showing 1 - 5 out of 7 reviews
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4.4
$541.31 USD
Hello Everyone...you should be so lucky to have Angela work for you! Angela is extremely professional, very flexible, highly competent, and a joy to work with. She has flawlessly handled my accounting and I hope you hire her FAST!!! [10 January, 2023] Perfect Support! [25 February, 2023] Well done and concise [25 February, 2023] Well done - thank you [07 March, 2023] Work completed [07 March, 2023] Work completed
Accounting
Customer Support
Customer Service
Time Management
+1 more
H
Flag of Heather S.
@HLS0511
6 months ago
5.0
$4,301.89 USD
Angela is a consummate professional. She really helped to put us on track and while staying on budget. Diligent, timely, great follow through. Highly recommended,
Accounting
Customer Support
Customer Service
Time Management
Bookkeeping
User Avatar
Flag of Vince P.
@vap1219
1 year ago
5.0
$35.00 USD
Angela did a great job of helping me to figure out the best strategy for some bookkeeping entries. Thank you!
Accounting
Customer Support
Customer Service
Time Management
+1 more
K
Flag of Karissa M.
@karissa1
1 year ago
5.0
$200.00 USD
Angela solved a headache I had and implemented a time tracking system for me in just a few days with hundreds of tasks. Great job and really helped me out! Thanks Angela
Accounting
Customer Support
Customer Service
Time Management
+1 more
User Avatar
Flag of Luke M.
@FinanceLuke
2 years ago
5.0
$18.00 USD
Great as always. Angela is a pleasure to work with.
Accounting
Customer Support
Customer Service
Time Management
+1 more
User Avatar
Flag of Vince P.
@vap1219
2 years ago

Experience

FREELANCE CUSTOMER SERVICE REP

IRISH-AT-HEART.COM
Jul 2020 - Mar 2022 (1 year, 8 months)
Subscription-based gift box e-commerce store. • Check and respond to customer tickets via the Intercom App. • Check and respond to comments & questions on social media channels. • Assist in writing the Customer Service Standard Operating Procedures. • Create manual orders through the Shopify store for replacement items or boxes. • Issue refunds when needed through either Shopify or Bold Cashier App. • Correct or update subscriptions for customers through the Bold Subscriptions App.

FREELANCE CUSTOMER SERVICE REP

ALWAYSSTRAW.COM
Jun 2018 - Dec 2019 (1 year, 6 months)
E-commerce dropshipping store. • Check and respond to customer email tickets via Outlook App. • Check and respond to comments & questions on social media channels. • Create manual orders through the Shopify store for replacement items or boxes. • Fulfill order through the Oberlo Fulfillment App. • Issue refunds to customers when needed through Shopify/Stripe.

FREELANCE CUSTOMER SERVICE REP

SPANKYSKITCHEN.COM
Nov 2017 - Sep 2018 (10 months, 1 day)
E-commerce dropshipping store. • Check and respond to customer email tickets via Outlook App. • Check and respond to comments & questions on social media channels. • Create manual orders through the Shopify store for replacement items or boxes. • Fulfill order through Dropified Fulfillment App. • Issue refunds to customers when needed through Shopify/Stripe.

Qualifications

QuickBooks ProAdvisor Online Certificate

QuickBooks Intuit
2022
Passed the QuickBooks ProAdvisor Examination, which tests the skills needed to navigate QuickBooks Online and advise clients.

High School Diploma - Focused on Business & Accounting

Saint Maries Senior High School
1989

Accounting & Business Management Studies

Lane Community College
1993

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