Ronak A. Profile

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$25 USD / hour

gurgaon,

india

$25 USD / hour

It's currently 11:04 AM here

Joined November 13, 2015

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Ronak A.

@agarronak

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(0 reviews)

0.0

$25 USD / hour

gurgaon,

india

$25 USD / hour

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Network Engineer

I am a senior Cisco Voice/ Collaboration Engineer with vast hands-on experience on products like CUCM, Cisco Unity, UCCX, Gateway (SIP/H.323/MGCP/CUBE), Jabber, Presence. Have a total experience of 5 years, with 4 years in Collaboration Domain. Currently hold a CCIE Collaboration # 50333 and working for Cisco TAC.

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Experience

Aricent Technologies

Jan 2014 - Present

o Knowledge of Call Manager Versions 6.X, 7.X, 8.X, 9.X, 10.X installation, upgrade and migration. Upgrade and Migration using PCD. Working on ELM/PLM Good experience in Unity, Gateway, UCCX, Jabber, Presence. o Troubleshooting Core dump, System crash / failure issues o Call Routing Setup, Troubleshooting and Trace Analysis o Troubleshooting audio issues o Experience in Media Resources. o Integration and working knowledge of Unity Connection with call routing and UCCX.

HCL Technologies

Aug 2012 - Dec 2013 (1 year, 4 months)

o Troubleshoot Cisco Network / VoIP Infrastructure based on Cisco Call Manager and CUC. o Good knowledge about how to create End users, phones, extensions, assigning User groups and Roles to groups according to company requirements. o Implementing Class of Service (CSS and Partition) as per customer requirement. o Used Dial Number Analyzer (DNA) for Call troubleshooting. o Analyzes CDR and CMR reports for clear understanding of problem.