Abdelnasser F. Profile

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$10 USD / hour

algiers,

algeria

$10 USD / hour

It's currently 3:24 AM here

Joined February 26, 2013

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Abdelnasser F.

@abdnacerfried

0.0

(0 reviews)

0.0

$10 USD / hour

algiers,

algeria

$10 USD / hour

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IT engineer with +5 years of experience

Hi there, I am an IT engineer, I can help you fix issues and implementing new solutions related to Linux, Windows, Cisco, Sophos, Fortigate, Pfsense, Vmware. Feel free to contact me if you need help.

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Experience

LFB

Jul 2019 - Present

-Drove service delivery and improved Enterprise IT services and products to 20,000+ end users in a fast-paced IT firm with 50+ corporate customers. -Performed 30 on-site visits to develop partner solutions. -Provided IT support services, troubleshooting and system operation. -Quickly solved 20+ customer issues daily with 95% success. -Designed from scratch and led migration to a new 2008 R2 domain, including migration of all users accounts, computer accounts, and Exchange mailboxes.

LA CONSTRUCTION

Oct 2015 - Feb 2019 (3 years, 4 months)

-Installed and maintained company’s computer systems and network. -Performed upgrades and installed updates. -Completed troubleshooting and repair when computers had problems. -Assisted office staff with computer application questions. -Conducted computer technology training with all new staff. -Recommended computer products and applications to improve productivity.

Prokimia

Oct 2010 - Apr 2014 (3 years, 6 months)

-Provided technical assistance to customers on inbound telephone tech support calls. -Used remote access to perform troubleshooting when needed. -Walked customers through step-by-step process for troubleshooting hardware issues. -Assisted customers with anti-virus program installations and virus removals. -Used good problem-solving skills for troubleshooting problems. -Used great customer-service skills.