Shilpa G.

• 8 years of experience in Information Technology including 2+ years of experience as SCRUM Master • Experience in building new agile team and Facilitate them to be agile • Very well understanding of agile framework and principles • Good experience in scrum management as a certified scrum master(CSM) • Expert in facilitating release planning, Sprint planning,daily stand-up, Sprint review and restrospective meetings. • Tracking and monitoring burndown chart, velocity chart • Rich experience in stakeholder interaction, estimation, staffing and monitoring. • Worked in product based and service based organization • Software Quality professional with nearly 5 years of rich experience in preparing CMMI appraisals, performing audits of ISO 9001,monitoring group performance, performing evaluations, monitoring customer feedback data, ensuring policy compliance & deployment of advocated programs and performing quality reviews and other control activities to identify weaknesses • Expertise in organizing Role Based trainings for team members and other various QMS process training such as CM, DAR, CAR, SCM, and Risk Management • Developed strategy, direction, and governance processes utilizing Information Technology Infrastructure Library (ITIL) V3 practices; implemented those processes and simultaneously built the organization with alignment of business strategies, goals, and objectives • Monitored the delivery of innovative solutions and processes to maximise resource utilisation • Experience in creating and reviewing procedures/ templates to ensure compliance based on quality/security models or standards Implement on-going quality improvement processes working with various departments • Excellence in driving the external certification programs single handedly • Mission-Critical results: Gifted with the vision, determination, and skills needed for high-level revenue-building strategies and tactics; formulating corporate key performance indicator (KPI) design for attaining the strategic goals defined • Gained exposure in performing gap analysis, mapping project practices to CMMI SGs & SPs in various Process Areas using PIID • Enhanced organization QMS in coordination with the SEPG team by participating in new process/template definition or enhancements • Certified Scrum Master (Scrum Alliance) • Certified Predictive Analytics (IIMBx) • Certified Software Quality Analyst (CSQA) • Certified Quantitative Software Process Engineer (CQSPE)