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The sharpness of images.
Photo by iphone 6
Call center agentAug 2016 - Oct 2016 (2 months)
• Helping people and solving their problems. • How to handle the angry customers? • Receiving inquiries and answering. • Provide customers with product and service information. • Follow up customer calls if necessary. • Enter new customer information and details into system using (CRM). • Process orders, forms and applications. • Complete all of the call logs.
Customer service "Trainee".Jun 2016 - Jul 2016 (1 month)
• Dealing with inquiries. • How to Handle Angry Customers? • How to Open New Accounts in EGP / USD? • Setting up and maintaining Customers’ Accounts. • Follow up with the customers for obtaining their credit cards.
Internship and volunteering In India .Jan 2016 - Mar 2016 (2 months)
I Volunteered abroad with "Aiesec 'India' International Student Exchange Program" and I have stayed there for 6 weeks From 18th January 2016 to 6th march 2016 as a volunteering and working on some of the projects like (rural development, health care, and teaching the children) so I can learn how I can have a leadership character.
high school certificate2012 - 2014 (2 years)
Participation In a Workshop Of " Start Your Business". (2016)U.S embassy
Participation In a Workshop Of " Start Your Business". : • Creating a Project Idea That Solves a Community Problem. • Applying Business Model Canvas (MBC) On a Project Idea.
Customer service "Trainee". (2016)AlexBank
training on how to deal with the customers and how to open accounts in u.s dollars or Egyptian pounds and so on.