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davao, philippines
It's currently 2:05 AM here
Joined August 8, 2019
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Nichole M.
@NicholeDB26
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davao, philippines
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Virtual Assistant
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Experience
Product Trainer
Mar 2019 - Jul 2019 (4 months, 1 day)
Training new hire employees on the account's product specifics, systems, and policies are my tasks.
Quality Assurance Specialist
Dec 2016 - Mar 2019 (2 years, 3 months)
Interpreting perfromance trends, identifying impacting behaviors executed by the agents on their calls, auditing and scoring their calls, and providing an analysis out of are my roles and responsibilities.
Customer Associate
Jun 2016 - Dec 2016 (6 months, 1 day)
Providing excellent customer experience to customers by taking care of their account, helping them out with their order details, and doing some basic troubleshooting are my tasks.
Education
Bachelor of Arts in English Language
(4 years)
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