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$11 USD / hour
Flag of BELGIUM
antwerpen, belgium
$11 USD / hour
It's currently 5:41 AM here
Joined January 12, 2016
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Zineb C.

@Netronian

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$11 USD / hour
Flag of BELGIUM
antwerpen, belgium
$11 USD / hour
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I master 3 languages: French, English and Arabic

I have been part of a dynamic team that provides excellent customer service around the world for the past 4 years.I have been a billing consultant for a famous internet provider "Orange" as their front line support over the phone, in Europe. I was promoted as a Customer Insight Consultant/Quality Assurance Representative that plays a vital role in ensuring the Customer Service representative follows the client's set guidelines ensuring customer satisfaction. As a call center agent one must have a pleasant and friendly mannerism to build rapport for your clients. The ability to comprehend, capture as well as, interpret basic customer information with the intention of facilitating regular shoppers' needs established a common ground where respecting client's need is a frequent circumstance. I master three languages (Arabic, English, French) and I have been introduced to a variety of employement opportunities where technological, medical and engieneering topics were an everyday procedure

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