Liz S. Profile

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$8 USD / hour

quezon city,

philippines

$8 USD / hour

It's currently 4:07 AM here

Joined December 5, 2019

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Liz S.

@Hakuna23Matata

0.0

(0 reviews)

0.0

$8 USD / hour

quezon city,

philippines

$8 USD / hour

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Customer Service Representative

Polished, professional customer service rep offering: Proven experience providing customer support in busy call center environments. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.

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Experience

Private

Mar 2017 - Present

Utilize materials pertaining to subject matter Create lessons to reiterate what student learned in school Plan creative learning activities Adjust lessons to advance skills beyond classroom level Provide encouragement and positive motivation Pay extra attention to problems and subjects student struggles with Review student’s’ daily work and homework Assist student in completing work

Sitel Philippines

Jul 2014 - Jan 2017 (2 years, 6 months)

Managing incoming calls and customer service inquiries Identifying and assessing customers’ needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Take the extra mile to engage customers