There may be times we get confused when we look at our Transaction History. You might have looked at some of the charges and asked yourself, “Where did this come from?”
We now have a feature in the Transaction History that will surely make it easier for you to understand it. Introducing the Transaction Information icon.
With this new feature, you can now make enquiries about your transactions. Each transaction now has a little question mark icon beside it. Clicking it will bring up a dialogue box that describes what the transaction was for.
Inside the dialogue box, you will see the Visit Support HQ button. Clicking it will redirect you to the Support HQ page. From there, click on any article, scroll down the page, and click on the Chat Now! button to contact Support.
We hope this will help you out in sorting each of your transactions on Freelancer.com!