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URGENT Cloud Service\App Support - Virtual Assistant

URGENT - Ongoing Virtual Assistant requirement.

30+ hours per week.

Hourly rate $3 - $5 based on experience.

If you hold all or most of the experience and skills listed here and hourly rates in your range, please apply now.

Hiring timelines:

Feb 25-29, 2020 Video interviews with suitable candidates

March 2-3, 2020 Face to Face interviews in Manila

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A multinational corporation's USA based office is looking for a professional with a Cloud Service App Technical Support skills. This is the ideal role for candidates with BPO Customer Support Call Center, IT Helpdesk or Outsourced Managed IT Services background.

Role description:

- Email and phone based Cloud Service\App Support with Windows10 & MacOS Connector Clients

- Effective and timely communication with customers, internal teams and partners

- Assisting with software product training

- Assisting with administrative tasks

- Assisting with sales tasks

Skills required:

- Cloud Service\App Support experience or Software Support experience (1 year+)

- Proven ability to learn from tutorials how to configure and use Cloud Service\App

- Understanding of how to install, setup and configure Windows 10 and MacOS Apps

- Excellent written and verbal communication skills in English are essential for this position

Desirable\Advantage experience:

- 1st or 2nd level IT Helpdesk or Desktop Support, Consulting or a similar type (1 year)

- Pre-Sales Support or a similar role working with leads and trial account customers (1 year)

- Experience with support ticket systems (e.g. Zendesk, FreshDesk)

- Experience with webinar\remote assistance systems (e.g. Zoom, GoToMeeting)

This is an excellent opportunity for any self-starter, self-motivated, intelligent, articulate and confident personality to join a dynamic and growing company.

Skills: Virtual Assistant, Helpdesk, Technical Support

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About the Employer:
( 0 reviews ) Baulkham Hills, Australia

Project ID: #24082211

44 freelancers are bidding on average $7/hour for this job

mohamedBJ

Hi I have experience with zendesk and can start right away. Hope you will consider my application. Looking forward to working with you.

$8 USD / hour
(6 Reviews)
4.6
malbakurtulla

Hi I am interested in your project and I believe that my experience and skills would make me a good fit. Looking forward to your reply

$11 USD / hour
(11 Reviews)
4.0
swatsgupts123

Ok i can devote 30+ hours weekly to handle all your tasks. Please lets have a detail discussion about all type of tasks involved. I am looking forward to hear from you. Thanks, Swati

$5 USD / hour
(10 Reviews)
3.8
salihaanam17

Hi I am too much intrested in this job and have BPO experience please message me in personal so I can share my cv

$2 USD / hour
(1 Review)
0.5
Mikelzkie

Hi, I may not have expert knowledge when it comes to Zendesk or any other application however i do have a lot of BPO experience from my past jobs. I've been a Helpdesk as well before from various companies. If you wil More

$5 USD / hour
(0 Reviews)
0.0
pasalajayaraju

Hi i have 10 years exp in the field of IT i can support on this project very well. So kindly contact me for further information.

$5 USD / hour
(0 Reviews)
0.0
arun76049

I have more than 5 Years experiance in System Administration and customer support. I would like to deliver this project.

$7 USD / hour
(0 Reviews)
0.0
rsingh8269

I complete the your work under the time and good work thanks Relevant Skills and Experience I worked on it earlier and now whose result is very good

$5 USD / hour
(0 Reviews)
0.0
dimsonsherif

If you would like to have energetical, polite and experienced employee, please, contact me Relevant Skills and Experience Zendesk(former exp. Chat2desk also), different kind of crm ststems: Microsoft Dynamics, SAP, More

$6 USD / hour
(0 Reviews)
0.0
Srivas1982

Hello Sir, I have checked your requirements and in my tenure of 15 years I have worked with different organizations with different and diversified roles. I have worked as Sales Agent, Customer Care Executive, Virtual A More

$3 USD / hour
(0 Reviews)
0.0
styfrasco

It more worth to work a dedicted person than to more say people, best value to have with experienced both virtual and in field and i am the one who can apply for the position. See you soonest.

$7 USD / hour
(0 Reviews)
0.0
madanvikas75

I have experience in IT technical support as system Administrator and sound experience in domain model, Active Directory, Group policy, experience in Network OS and Windows client OS strong trouble shooting skills as More

$4 USD / hour
(0 Reviews)
0.0
gustavoadolfo73

Hello I have experience in the last 5 years in IT support remotely using several tools like the ones you mention. I will like to let you know i am located in Mexico and can cover a night shift tor your local [login to view URL] ca More

$7 USD / hour
(0 Reviews)
0.0
mhamdy1

I am a Cisco expert with an experience up to 12 years as a senior network engineer in an enterprise-level campus as a full-time senior network engineer, and in afternoon as a part-time Cisco instructor, which make fro More

$8 USD / hour
(0 Reviews)
0.0
marlon110487

I worked in a BPO Company for 12 years as Technical Support. I've had clients from USA, United Kingdom and Australia. I have world-class and exceptional Technical Skills.

$6 USD / hour
(0 Reviews)
0.0
isabelfrod1

hello , My name is isabel , I been doing this for a few years I have experience , I have good internet and so much time free and I would love work with you!

$6 USD / hour
(0 Reviews)
0.0
$5 USD / hour
(0 Reviews)
0.0
Graciel23

I'm knowledgable about this job Relevant Skills and Experience Computer works

$6 USD / hour
(0 Reviews)
0.0
Niraj70965

My mobile Relevant Skills and Experience My mobile

$5 USD / hour
(0 Reviews)
0.0
nirinaluc

I already worked for an International NGO which require a good quality of work done. I am available at any time and able to connect for thie job requirement.

$5 USD / hour
(0 Reviews)
0.0