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Service Coordinator / virtual assistant/ admin support

$2-8 AUD / hour

Closed
Posted 27 days ago

$2-8 AUD / hour

We are an Australian company providing aged care services. We are seeking an individual to assist us with Service Coordination. Key traits: - Excellent, clear English - Patient and empathetic - Comfortable speaking to people - Can work during Australian hours (8am AEST – 6pm AEST) - Proficient in using CRM systems (we have a custom system which we will teach you how to use) and IT systems - Good negotiation skills - Adaptable - Available to work 20+ hours per week. Tasks: - Answering calls - Providing information to customers - Doing monthly follow up calls with customers to ensure services we are providing is adequate - Fiinding/calling up subcontractors - Using platforms to advertise for new subcontractors - Negotiating with subcontractors - Managing our Service mailbox - Preparing contracts and other documents - Managing appointments with clients - Negotiating with care managers for new jobs. - Advising care maangers of variations to services for customers.
Project ID: 38143518

About the project

58 proposals
Remote project
Active 22 days ago

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58 freelancers are bidding on average $7 AUD/hour for this job
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I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$7.78 AUD in 40 days
5.0 (7 reviews)
4.8
4.8
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Hello, As a highly experienced Executive Virtual Assistant who is well-versed and seasoned in the administrative department I am readily available to work. Being fluent in English and proficient in Microsoft Office I pride myself on providing exceptional customer service with a flexible schedule. I am available 24/7 and committed to going the extra mile to complete tasks accurately and courteously. Why choose me? • Creative • Bubbly • Efficient • Accurate • Extra-fast delivery • Quality assured • Time-saving • Low rates • Complete data security • On-time delivery I am confident that my skills and dedication will be a valuable asset to your team. I am eager to discuss how I can contribute to your project and help you achieve your goals. Please send me a message so we can further discuss your needs. Looking forward to collaborating with you! Best regards, Lorré Ashleigh
$7 AUD in 40 days
5.0 (3 reviews)
2.9
2.9
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With more than five years of experience in customer service and virtual assistance, I can confidently offer my skills and expertise for your Service Coordinator role. My proficiency in English communication, both oral and written, will allow me to effectively answer calls and provide necessary information to customers. I understand the importance of being empathetic, patient, and attentive when dealing with elderly clients, especially in an aged-care setting - a trait I possess naturally. This ensures that their concerns are heard and attended to promptly. My Australian time availability is in sync with your requirements, ensuring smooth operations even during busy hours. From my past work experiences, I have not only acquired excellent IT management skills but also learned quickly how to adapt to new systems - thus implementing your custom CRM system efficiently would be no challenge for me. My negotiation skills and confidence in utilizing different platforms make me well-equipped to handle subcontractor-related tasks-from finding them, negotiating contracts, and addressing variations in services effectively.
$5 AUD in 40 days
5.0 (1 review)
2.6
2.6
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Hello I'm Feyisetan I’ve read your project requirements and I’m happy to let you know that I have all the necessary skills. I speak and write fluent English and I’m available to start work now. ♦️I am Familiar with Various Workflow tools like slack, Discord, Microsoft Team, Trello, Zoom, Google workspace, Calendly, Canva, LinkedIn, etc. and I also use anydesk for remote access. ♦️Outstanding Customer Service. ♦️Minimal supervision ♦️Good Internet connection ♦️Ability to Multi-task effectively ♦️Solves complex problems ♦️Proactive in resolving customers' technical/support issues ♦️Pays great attention to detail ♦️Work based on Client/Project specifications I am available 24 hours a day to assist you with your needs. My primary objective is to understand your needs and proffer a solution. I can assure you I will be able to get your satisfaction, you can trust me. I also have excellent communication and writing skill that is very persuasive to handle Customers over the internet or phone calls and I offer excellent administrative support. I am ready to show my skills and creativity. I’d really love to work with you, if you give me the opportunity.
$3 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Client, I am excited to offer my services as a professional virtual assistant to support your company. With a proven track record in administrative support, exceptional organizational skills, and a dedication to efficiency, I am confident in my ability to enhance your productivity and help you achieve your business goals. My Key Qualifications are : Extensive Administrative Experience: Over 9 years of experience providing comprehensive administrative support to busy professionals. Strong Communication Skills: Excellent verbal and written communication skills, ensuring clear and effective interactions with clients and team members. Tech-Savvy: Proficient in various office software and tools, including Microsoft Office Suite, Google Workspace, and project management platforms like Trello and Asana. Services Offered: Email and Calendar Management: Efficient handling of your emails and scheduling appointments to optimize your time. Document Preparation: Creating, editing, and organizing documents to maintain professionalism and accuracy. Customer Support: Providing responsive and friendly customer service through email, phone, and chat. Research: Conducting thorough research to provide you with valuable information and insights. Project Coordination: Assisting in the planning and coordination of projects to ensure they run smoothly and meet deadlines. I look forward to discussing how I can contribute to the success of your company. Best regards,
$5 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there I am excited to apply for the Service Coordination position . With a strong background in customer service, excellent communication skills, and extensive experience using CRM systems, I am confident in my ability to contribute effectively to your team. I will handle all the task listed efficiently without leaving any room for complaint. While I am proficient in various CRM systems, I am eager to learn and adapt to your custom system to ensure seamless service coordination. I am available to work during Australian hours (8am AEST – 6pm AEST) and can commit to 40 hours per week. I am enthusiastic about the opportunity to contribute to your team and help enhance your service coordination efforts. Thank you for considering my application. I look forward to discussing how my skills and experiences align with your needs. Yours sincerely, Kenny
$5 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am writing to express my interest in the position of "Service Coordinator/Virtual Assistant/ Admin Support as listed on Freelancer. I have a diverse background spanning Customer Service, Clerical roles, Email Management and appointment Scheduling and I am confident in my ability to effectively coordinate services, manage administrative and provide esteemed facility. On a personal level, I am someone who is always level headed at all times, patient, empathetic, hardworking, polite, expertly manage Emails, deliver exceptional Customer Service, my background in running foodstuff market with my mother in an open market help me developed persuasive communication techniques and keen understanding of clients needs and working as a secretary have help me developed a reputation for being approachable and reliable. I am Tech Savvy and willing to Learn/Grow. I am particularly looking forward for the opportunity to discussing how my skills can be beneficiary to your home Care. Warm Regards, Nancy.
$6 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Highly organized and detail-oriented individual with strong communication skills. Proficient in time management and adept at problem-solving. Ready to assist remotely!
$5 AUD in 20 days
0.0 (0 reviews)
0.0
0.0
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Nice to meet you LivingWellCare, My name is Anthony Muñoz, I express my interest in working on your project after carefully reading the requirements and concluding that they match my area of knowledge and skills. I am currently the lead engineer for the IT agency DSPro and I have more than 10 years of experience in the field. I have successfully completed a large number of similar jobs and I consider your project to be a challenge in which I would like to work and be able to make it a reality. Please feel free to contact me, it will be my pleasure to help you. I greatly appreciate the time provided and I remain attentive to any questions or concerns. Greetings
$18 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi I am confident that I am the best candidate for this posted job, based on my experienced as an Admin staff in my recent work, this work is quiet simple to me. I have strong organised and time management skills. that is, I am capable of managing a challenging workload and consistently meeting deadlines. I am excited about the opportunity to bring my expertise to your company and contribute to its success . Thank you for considering my application. I am looking forward to the possibility of discussing how my skills and experiences align with your needs .
$6 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear potential client, As an experienced data entry clerk with a proven track record of 20 years in the field, I believe I'm perfectly positioned to take on the role of Service Coordinator for your aged care services. I have the necessary skills and experience to successfully tackle all the tasks you require for this position which include using CRMs and IT systems, answering calls, managing appointments with clients, and more. My data entry experience has helped me develop a keen eye for detail - every appointment and document will be managed promptly and accurately. One of my standout traits is my strong grasp of the English language. I'm articulate, patient, empathetic, and highly comfortable speaking to people. These qualities will serve me well as I interact with both clients and subcontractors on a daily basis. In fact, my adeptness at negotiating could be particularly important when dealing with subcontractors and care managers, ensuring we secure the best resources for your customers. Lastly, my ability to manage multiple tasks simultaneously while maintaining a high level of accuracy compliments your need for someone adaptable and flexible. I am available to work during Australian hours (8am AEST – 6pm AEST), making it easier to communicate effectively with both clients and Australian team members. With all these skills and attributes working together, I believe that I would be the perfect fit for your team! Regards Jade
$7 AUD in 40 days
5.0 (1 review)
0.0
0.0
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Hello, I hope you well doing fine. I am writing to express my interest in your project. With years of experience in medical billing, I am confident in my ability to contribute effectively to your team. My experience includes Managing mails, Submissions and follow ups, payment posting Account balancing invoicing denials management, Client meetings patient calls statements and reporting etc. I look forward to the opportunity to discuss my application with you further.
$3 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I hope this email finds you well. My name is Joana, and I'm reaching out to offer a range of specialized services that can significantly enhance your business operations. With over 14 years of diverse experience in office management, recruitment, sales, and marketing, I bring a unique blend of skills and expertise. Here's why you need my services: Administrative Support: With my strong organizational skills and attention to detail, I can effectively manage administrative tasks and streamline your workflow. From coordinating schedules to handling data entry, I ensure smooth operations so you can focus on core business activities. Customer Service Excellence: I prioritize exceptional customer service and understand the importance of building meaningful relationships with clients. Whether it's addressing inquiries or resolving issues, I ensure that every customer interaction leaves a positive impression, leading to increased satisfaction and loyalty. By leveraging my diverse skill set, I can provide comprehensive support to your business across various domains, driving efficiency, productivity, and ultimately, success. I'm eager to discuss how my services can align with your business objectives and contribute to your growth. Let's connect and explore opportunities for collaboration. Best Regards, Joana
$8 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have a lot offer in this position because of my experience! Looking forward from you so I can send my resume!
$5 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Saya ingin memposisikan diri saya sebagai kandidat ideal untuk koordinator layanan / asisten virtual / dukungan admin proyek ini. Saya memiliki pengalaman yang kuat dalam dukungan pelanggan dan adminitrasi di bidang distribusi dan retail dengan menggunakan sistem CRM. Kemampuan saya dalam membaca, menulis, dan berbicara bahasa Inggris yang jelas dan lugas akan mempermudah kolaborasi saat bekerja pada jam kerja Australia tim Anda Sebagai seorang profesional, saya paham betul bahwa mengkoordinasikan layanan bukan hanya tentang menjawab telepon atau menyediakan informasi kepada pelanggan - tetapi juga melibatkan kepekaan menyeluruh terhadap kebutuhan mereka, sekaligus menjalin hubungan erat dengan rekan kerja. Saya telah terbiasa dengan pekerjaan multi-tugas dan efisien dalam mengelola berbagai macam tugas seperti kegiatan perencanaan layanan, mengirimkontrak , mendukung akses mudo transparan bagi pasien baru dan lebih banyak lagi. Hanya satu hal lagi yang perlu Anda ketahui - Dalam pekerjaan ini saya mengoperasikan serba-serbi agar berjalan lancar; mulai dari negosiasi dengan subcontractors hingga pengaturan janji dengan klien. Tidak hanya itu, telah bisa diandalkan untuk mengingatkan manajer perawatan mengenai variasi layanan custumer atau order baru yang dibutuhkan. Jika diberikan kesempatan, saya yakin akan membuktikan diri saya sebagai aset berharga bagi proyek Anda. Saya sudah tersedia 20+ jam perminggu dan sangat tertarik untuk bergabung dalam tim Anda!
$5 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello,my name is Arina.I have skills Intermediate English & Japanese (Oral & Written),Computer ( MS Office Word, PowerPoint, Excel, Outlook,PDF, Google Works Space, Google Docs, Sheet and Slide).I have experienced for role secretary,administartive assistant and Sales Admin & GA Executive. Thank You.
$5 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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I would love to help your company as a coordinator and virtual assistant! I can work Australian hours and would enjoy the opportunity to work with you.
$9 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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For over 5 years, I have worked as an administrator, providing administrative support to a variety of clients from various industries. I have assisted with email management, schedule management, travel coordination, and report preparation, all with a high level of thoroughness and professionalism.
$5 AUD in 40 days
0.0 (0 reviews)
0.0
0.0
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I love communicating with people and helping them and I love English language very much. So if you would let me join you, I believe I won't disappoint you. I would love to help you and assist you with anything you want, I'm at your service.
$8 AUD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, My name is Daisy Juma,a general virtual assistant by profession.I have 3 years experience.I have extensive experience in customer support,email management and marketing as well as organizational and time management skills. My communication skills are excellent and I'm reliable and able to meet deadlines. I understand that you are looking for a Polish speaking virtual assistant for various tasks with 10-20 hours per week required and proficient in using CRM.I am 100% suitable for the job. If you are interested in my skill set please feel free to reach out so we can discuss further or if there is anything else you would like to know about me or my services please let me know. Thank you for your time and am looking forward to working with you. Regards, Daisy Juma. General Virtual Assistant.
$5 AUD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of AUSTRALIA
Brisbane, Australia
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Member since May 23, 2024

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