Hello Client,
I have read your project in its entirety and see myself fit to assume this role.
I have 4 years of customer service experience; 2 at the agent level and 2 serving as a Quality Assurance Specialist with Sutherland Global. I am a fast learner, innovative by nature and a keen listener.
Most importantly, after being in the call-center industry for over 4 years, I have gotten accustomed to a fast-paced environment and learned to thrive under pressure where my performance is concerned.
I would love the opportunity to talk with you some more about the role, and look forward to your reply.
Warmest Regards,
Christal Donegan.