We are a small MSP using Kaseya VSA for PC and Server RMM. We use Ivanti Service Manager (ISM) for our CRM and Ticket management.
Need to get computer system data from Kaseya into ISM. (Examples: Hard Drive total space/free space, RAM installed, ComputerType (Laptop,Desktop,Tablet), Latest Windows Update Date/Title/etc.)
Kaseya has SQL Server in the backend, and has a very nice API (Swagger). ISM also has REST Api functionality.
I have never done anything like this before, so will need lots of help along the way.
As a Proof-Of-Concept, I'd like to get a single data record going from Kaseya to ISM. Probably something simply like Win32_SystemEnclosure ChassisType
(I will need a lot of guidance and help along the way: I'm not even sure if it is better to do a Put from Kaseya or a Get from ISM.)
I will need to do this with you, as I cannot give access to an external person on Kaseya or ISM - so that may slow us down also. You will be paid per hour, to ensure there is no shortfall on your side of the project. And I will pay several gateways along the way, I think.