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App built around Acronis API

Howdy! We're a small company that provides managed backup services for our clients using Acronis. We have just a handful of clients and we'd like to have an app that helps fix issues when they come up.

Stage One: We'd like an application that interacts with Acronis Cloud Backup through their API to resolve issues and alerts that come up - failed or halted backups started, stuff like that. The application would automatically run and try to resolve issues that come up based off of the error codes from Acronis. Logging would be important and it would be nice to have a 'per client' record of what was done available in the app or potentially exported/emailed.

-Future-

Stage Two: Integrate with Autotask for ticketing - generate tickets and included pertinent information on what the error is and what was tried by the application. I'd prefer a direct integration with Autotask via their API rather than emails sent to an Autotask monitored email that's then parsed to generate a ticket.

Some documentation/resources on the Acronis API:

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Additional information: Acronis and Autotask have an integration already. It allows for alerts to pass from Acronis to Autotask to generate tickets. The tickets are then handled by technicians. Ticketing and billing information seems to be all that currently passes between/is handled by this integration.

We'd also need to determine where this can be hosted securely for as little overhead as possible (still rather small).

Skills: RESTful API, Python, API

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About the Employer:
( 0 reviews ) Pflugerville, United States

Project ID: #27581091

7 freelancers are bidding on average $538 for this job

(7 Reviews)
6.3
gopalvora

Hi i can work for App built around Acronis API i am expert at , Python , API , RESTful API So send me Private message at PMB so we can discuss more about it Thanks

$450 USD in 17 days
(10 Reviews)
5.3
Shendiqerimi

Hello. I have read your requirement very carefully so I am really confidence your project I used django restframework for this project so it gets data from restful API [login to view URL] I have rich More

$500 USD in 3 days
(10 Reviews)
4.9
khanicha

Hello, So, in my suggestion you need an automatic logger for ever error, failed, or stop event on Acronis backup process? And find out the issue including the error message? And you need it logged on something or you More

$400 USD in 2 days
(9 Reviews)
4.9
selvinajack

Hello, I have checked The requirement and understand that as well. I have created SIMILAR in past. Do you want to see the DEMO ??? Can will send you ?? Thanks.

$667 USD in 3 days
(0 Reviews)
0.0
brunadowling1

Hi sir, I read your project description carefully and I am really interested in your project. I have professional knowledge and rich experiences in C#, C++, Java and Python programming, and I have already finished sim More

$500 USD in 4 days
(0 Reviews)
0.0
sonitom

Hello, I have checked The requirement and understand that as well. I have created SIMILAR in past. Do you want to see the DEMO ??? Can will send you ?? Thanks.

$600 USD in 7 days
(0 Reviews)
0.0