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Vacation-Homes Operations Specialist

$250-1000 USD

Closed
Posted about 2 months ago

$250-1000 USD

Paid on delivery
**Must be willing to work in Dubai office Looking for a Vacation-Homes/Hotel/Resort Operations Specialist with a Focus on Digital Integration and SOP Development Project: Digital Transformation Phase 1, My Room Holiday Homes Rental Duration & Compensation: This is a temporary, hourly-paid position in USD for a period of 2-4 months. Payments will be disbursed bi-weekly based on milestone completions. Objective: The Vacation-Homes/Hotel/Resort Operations Specialist role is pivotal in leading the operational excellence and digital transformation at My Room Holiday Homes Rental. This position is designed to enhance guest experiences significantly, streamline operations, and integrate cutting-edge digital solutions, including ERP systems like Odoo. The ideal candidate will possess vast experience in hotel or resort operations management, a deep understanding of the latest hospitality technology trends, digital marketing, regulatory compliance, and the capacity to spearhead data-driven operational enhancements. Key Responsibilities: ● Operational Analysis & Integration: Conduct thorough analysis of existing operational processes to identify areas for efficiency improvement and digital integration, focusing on guest satisfaction and operational excellence. ● Digital Transformation Leadership: Serve as the main liaison between the My Room Holiday Homes Rental team, Odoo partners, and external stakeholders (e.g., DTCM, SIRA, Dubai Police) to ensure the seamless incorporation of operational requirements into the ERP system. ● Digital Tools Implementation: Implement digital tools and processes across all operational departments (front desk, housekeeping, maintenance, etc.), using ERP capabilities to optimize workflow and improve guest experiences. ● Contract Standardization & Compliance: Lead the development and standardization of all operational contracts, ensuring compliance with VAT, tax, and local regulations, and accurate ERP system reporting. ● Training & Development: Coordinate comprehensive training programs for staff on new digital tools and processes, focusing on data entry accuracy and ERP system utilization for operational excellence. ● Operational Performance Monitoring: Monitor and adjust digital transformation strategies based on their impact on operational performance to meet project goals and improve guest satisfaction. ● Sales & Marketing Collaboration: Work closely with the Sales and Marketing Specialist to ensure operational capabilities and innovations are effectively promoted. ● Data Management: Oversee the creation and maintenance of a centralized database for all operational data, ensuring integrity and accessibility for decision-making and compliance. Additional Key Responsibilities: ● SOP Development: Create Standard Operating Procedures (SOPs) for operations, housekeeping, room service, check-in & check-out processes, keyless door operation, maintenance, furnishing, procurement, pest control, customer complaint automation (via ticketing), concierge services, dress code, and conduct codes. ● Compliance and Training: Ensure adherence to DTCM, SIRA, guest rights compliance, and train staff accordingly to uphold the highest standards of service and regulatory compliance. Qualifications: ● Experience: Proven track record in managing hotel or resort operations, preferably with experience in vacation home rentals, hotels, hotel-apartments, or resorts, both locally and internationally. ● Knowledge: In-depth understanding of current trends in hospitality, including digital marketing, artificial intelligence integration, and operational efficiency enhancements. ● Technical Skills: Experience with ERP systems, especially Odoo, and an understanding of how digital tools can transform operational efficiency and guest experiences. ● Communication: Exceptional communication skills, fluency in English, and the ability to work effectively across diverse teams and with external partners. ● Leadership: Demonstrated capability to lead operational improvements, manage complex projects, and drive new technology adoption within the hospitality sector. This is an on-site local job for 8 hours a day, 6 days a week. Location: Al Khail Heights, Al Qouz 4, Dubai, UAE. The candidates should have their own or process their own residence permits. We want high-quality people to onboard. If we are satisfied any or all may be accommodated in the permanent team
Project ID: 37814826

About the project

12 proposals
Active 9 days ago
Location: Dubai, United Arab Emirates

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12 freelancers are bidding on average $697 USD for this job
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Hi, I propose a comprehensive strategy for the successful execution of the Digital Transformation Phase 1 at My Room Holiday Homes Rental. The primary objective of this project is to enhance guest experiences, streamline operations, and integrate cutting-edge digital solutions, particularly Odoo ERP systems, to ensure operational excellence. My strategy involves conducting a thorough operational analysis to identify areas for efficiency improvement and digital integration, aligning with guest satisfaction goals. I will lead the digital transformation efforts by liaising with internal teams, Odoo partners, and external stakeholders to ensure seamless incorporation of operational requirements into the ERP system. Additionally, I will oversee the implementation of digital tools and processes across operational departments, focusing on optimizing workflow and improving guest experiences. Furthermore, I will lead the development of standardized operational contracts, coordinate comprehensive training programs for staff on new digital tools and processes, and monitor performance to meet project goals and enhance guest satisfaction continually. Your satisfaction is my guarantee! Just message me & consider your project is done. Thanks.
$1,000 USD in 7 days
4.9 (254 reviews)
7.8
7.8
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Hi there, I have read your project description and i'm confident i can do this project for you perfectly.I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the project. Thanks. ..
$1,000 USD in 3 days
4.6 (22 reviews)
6.0
6.0
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Greetings! I'm a professional in providing high quality vacation home operations service. I am a top-rated freelancer with about 15 years of experience, having served about 700 satisfied clients. Please message me to check my portfolio. Thanks, Revival
$1,000 USD in 30 days
4.7 (33 reviews)
5.7
5.7
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Greetings, With a strong background in hotel and resort operations management, I am excited about the opportunity to lead the digital transformation at My Room Holiday Homes Rental. My experience includes overseeing operations, implementing digital solutions, and ensuring compliance with regulations. I have a deep understanding of hospitality technology trends, and I am well-equipped to enhance guest experiences and streamline operations through innovative digital integration, including ERP systems like Odoo. My goal is to drive operational excellence and improve guest satisfaction through data-driven strategies and digital tools. I am confident in my ability to analyze existing processes, identify areas for improvement, and lead the implementation of digital tools and processes across all operational departments. My expertise in contract standardization, compliance, and staff training will be instrumental in achieving our goals. I am eager to collaborate with the team and external stakeholders to ensure the seamless incorporation of operational requirements into the ERP system. I am committed to delivering high-quality results and contributing to the long-term success of My Room Holiday Homes Rental. Best Regards, Aqsa.
$1,000 USD in 7 days
4.9 (15 reviews)
4.7
4.7
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Hello Fatima T., I m an Architect/Civil Engineer/BIM/CAD Expert and will offer you the Best Discount. You can pay me a reasonable price + Good Review only. I want to review your Vacation-Homes Operations Specialist plans/sketches,/ideas and work with you. I know you have many proposals to look through, to make this quick. Please get in touch with me to discuss this project in more detail. My first priority is that my client will be satisfied with my work. I am an expert in these softwares, ✔ ArchiCAD ✔ Autodesk Revit ✔ Autodesk AutoCAD ✔. Autodesk 3ds max ✔ Sketch Up✔ Autodesk Navisworks Manage✔ Estimation ✔ HAPE ✔ ETAP✔ Tekla If you assign me your task, I will carry out your project with the best quality. Please come over chat and discuss your requirement in a detailed way. Thanks Fayyaz and Team
$700 USD in 5 days
5.0 (2 reviews)
3.7
3.7
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Hello, I have already experience with holiday homes in dubai as currently I am operating a flat in Damac Heights in Marina. Lets talk more in details about your listing and how we can manage it together. Looking forward to hear from you soon, regards
$500 USD in 2 days
5.0 (4 reviews)
1.5
1.5
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Hello there, I am an experienced Vacation-Homes/Hotel/Resort Operations Specialist with a strong focus on digital integration and SOP development. I have a proven track record in managing hotel operations, including vacation home rentals. My expertise lies in operational analysis, digital transformation leadership, and implementing ERP systems like Odoo. I am confident in leading the development of SOPs, ensuring compliance, and coordinating comprehensive training programs. I am well-versed in hospitality trends, digital marketing, and have exceptional communication and leadership skills. Let's connect for further discussion to explore how I can contribute to the success Best regards, Ismail S
$450 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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Hi,,, I believe I can do your auction of {Vacation-Homes/Hotel/Resort Operations Specialist with a Focus on Digital Integration and SOP Development} Please find below a brief of My qualification & experience in addition to practical personal hands on of same services requirements, plus recently freelancing services to number of rent a car companies where their clients always need to rent temporary accommodations which you offer. I worked in chain of senior positions of Operation in Services & Consultancies field, using my education & professional experience for the growth of many reputed firms. Profile Summary: ⮚ Have 20+ years of experience in financial services & consultancies. ⮚ Master Degree in Business Administration M.B.A. ⮚ Bachelor Degree in Commerce B. Com/ Accounting. ⮚ working in UAE since 2018 for many project /full-time based in managerial & supervision positions for Finance, Administration & Operations with all related professional capabilities and needful skills. ⮚ Plan, Execute and Manage full accounting cycle as well as business development tasks with required actions & follow up. ⮚ Worked before 2018 in Oman & Sudan as Banker, Finance & Business Consultant with long term hands-on in Traditional banking & Islamic finance. ⮚ implement & support Accounting Software’s, ERPs and Banking system, specially Odoo + Quality Management Representative awarded ISO certificate.
$335 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Over the past six years working as a freelancer, I have developed a comprehensive skill set that enables me to rise to any challenge related to digital transformation and operational optimization, making me the ideal choice for your Vacation-Homes Operations Specialist role. With keen attention to detail and a proven ability to manage projects effectively, I can help drive your digital journey forward. Additionally, my strong understanding of emerging technologies in hospitality and extensive operational management experience align seamlessly with your needs. operations!
$250 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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Understanding of how digital tools can transform operational efficiency and guest experiences. Ability to work effectively across diverse teams and with external partners.
$625 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED ARAB EMIRATES
Al warqa First, United Arab Emirates
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Member since Oct 5, 2022

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