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Customer Service CRM Expert Needed

$250-750 USD

Closed
Posted 2 months ago

$250-750 USD

Paid on delivery
Hi, I am in need of a skilled professional who is proficient in developing a Customer Service CRM with a key focus on the functionality of issue tracking and resolution. As the priority of the project, I require the CRM to systematically record and track customer issues, from initial identification through to final resolution. The ideal candidate for this project will have: - Strong experience in creating web-based CRM platforms - Expertise in developing customer service focused CRM systems - Proven track record in integrating issue tracking and resolution functionality - Proficiency in customer database management and optimization The deliverable is a Web-based CRM application that is easy to navigate and meets all the desired functionality aspects. It would be added advantage if you have previously built CRM systems following a similar brief. This job requires an understanding of how customer service CRM platforms function, and I am eager to work with someone who can bring proven knowledge and experience to the table. The platform should also have capabilities to be improved for future adjustments. I am looking forward to some great proposals. Thank you.
Project ID: 38002200

About the project

102 proposals
Remote project
Active 27 days ago

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102 freelancers are bidding on average $532 USD for this job
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Hi sir, . I am available here to discuss more with this project Your satisfaction is more important than money then you only need to pay when your project is completed. There are no risk for you. Best regards, Michael
$428 USD in 7 days
5.0 (1277 reviews)
9.5
9.5
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Hello there, I can develop & provide you with Customer Service CRM System for your business, I have worked on similar requirements before & can develop the same for you with the following features - Features will be (Can be changed as per need): Adaptable work management, Connect people to purpose, Unify teams, Integration, Automation, Data Analysis, Reporting, Customer Relationship Management, Accounting, Tracking and Visibility, Human Resource Management, Make data-backed decisions, Secure at scale, Authorize usage, Increase data control, Enhance security, Expedite user management, Connect to critical systems My major skills are: • Frameworks: Laravel, Code Igniter, Yii, CakePHP, Symfony • Scripting language: JS, Jquery, AJAX, Angular, NodeJS, ReactJS • PHP/MySQL (OOP) • Database: MongoDB, SQLlite, PostgreSQL, MySQL. • Mobile applications iOS, Android Please provide me a chance for further discussion and I will share your development plan, Budget, and the timeline for the same. Thanks and Kind regards, Codemeg
$500 USD in 21 days
5.0 (62 reviews)
8.7
8.7
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With over 18 years of experience, I specialize in web development and have successfully built, implemented, and optimized numerous CRM systems throughout my career. My expertise in PHP, -HTML, MySQL, Website Design are perfectly aligned with the requirements of this project. I have a proven track record in developing customer service focused CRM systems and integrating issue tracking and resolution functionality, which directly relates to your project priorities. I understand that you're looking for a CRM that's easy to navigate and offers comprehensive functionality, specifically with regards to issue tracking and resolution. This is something I'm extremely comfortable working with. During my time as a freelancer I’ve honed my skills in optimizing customer database management which will be an asset during development. Beyond just providing solutions for today's needs, I have always been conscious of the importance of extensibility to accommodate future adjustments. That's why I prioritize building platforms that are dynamic & easy to modify should the need arise. Working with me will not only ensure timely delivery within your budget but also guarantee a top quality output that meets all the desired functionalities and can be scaled in the future if needed. It would be a pleasure to bring my skillset to your project and exceed your expectations. Thank you for considering me!
$500 USD in 7 days
4.9 (639 reviews)
9.0
9.0
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Hey Good afternoon , Just finished reading the brief details . I see you have been looking for someone who has experience with these tech stacks MySQL, PHP, CRM, Website Design and HTML. I will request you to review my profile, skills, projects and customer feedbacks to confirm that I will be good fit for this job. I would like you to start the chat so we can discuss the project in detail and we will see how it goes. Questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects only on freelancer.com. 2. I have not received a single bad feedback since last 5-6 years. 3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work. Portfolio: https://www.freelancer.com/u/AwaisChaudhry Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) Thanks and regards, Awais
$750 USD in 10 days
5.0 (62 reviews)
8.0
8.0
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By selecting me for your Customer Service CRM project, you are choosing a developer with a proven expertise in crafting and fine-tuning web-based CRM applications and customer service-focused systems - just what you require. My extensive work with issue tracking and resolution functionalities will ensure that your customers' concerns are methodically recorded and resolved, resulting in heightened satisfaction. Moreover, my proficiency in customer database management is a valuable asset for your project. I will create an optimized, user-friendly CRM platform that not only meets your current needs but also leaves room for future adjustments. This means your solution can evolve as your business does.
$500 USD in 7 days
4.9 (323 reviews)
8.3
8.3
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Hi Let's discuss your project in detail to clear all points and flow of the project and Let's get started as soon as possible. Thanks
$500 USD in 7 days
4.8 (80 reviews)
7.2
7.2
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** Get Wow__Start Now and 110% Satisfaction ** Hi, Greetings of the day! I have gone through the job description and understood the requirements. But still, I have some important points and queries to clear out. To provide you with more clear estimates, I need a little bit more information. I'm excited to explore your project in greater detail, so feel free to shoot me a message to discuss this in depth. >. My expertise: UI/UX design/development Frontend development Backend development Database development API Integration/Development CMS/CRM development E-Commerce development Server development Flutter/React native app development SEO/Digital Marketing Expert AI/ChatGPT/Chatbots I am looking forward to connecting with you.  Thanks&Best regards, Rekha Thakur https://www.freelancer.com/u/Rekhathakur https://www.freelancer.com/u/Rekhathakur?review_context_id=36403209&review_type=project&sb=t
$750 USD in 8 days
4.6 (103 reviews)
7.7
7.7
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With over a decade of experience in web development, I specialize in creating efficient and user-friendly CRM platforms, possessing deep knowledge in both frontend and backend technologies. My proficiency in using languages like PHP, C#, and .NET are especially relevant to the project requirements. I've developed and customized numerous CRM platforms following specialization similar to yours, which enhances my understanding of exactly what you need for your Customer Service CRM. What differentiates me from other developers is my passion for exceeding expectations. Throughout our collaboration, you can expect high-quality code, timely communication, and round-the-clock support. Understanding that your project requires scalability and future adjustments, I ensure the delivery of a robust Web-based CRM solution that will not only fulfill your current needs but also be optimized for any future tweaks. Lastly, my dedication to client satisfaction aligns perfectly with your emphasis on delivering a system that systematically records and tracks customer issues to ensure swift resolution. By choosing me as your team member, your project is not just another task; it becomes an opportunity for me to apply my skills and expertise to contribute towards the success of your business. Let us work together to empower your customer service operations!
$750 USD in 7 days
5.0 (23 reviews)
6.6
6.6
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Hello, I believe i can help u with getting this job done as i have the great knowledge of CRM, MySQL, Website Design, HTML and PHP. I have working experience of several years on this platform. So please initiate the chat to discuss with me in detail. Regards, Ayesha
$750 USD in 9 days
5.0 (22 reviews)
6.6
6.6
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Hi, I have read the details I believe I can do this job. While I believe I have some queries which need to be clarified. For that I would request you to start the chat so we could clarify those I have good experience with Website Design, MySQL, CRM, PHP and HTML. We can discuss the timeline and budget after that. You can see all my skills, experience, customer reviews and relevant jobs from my profile. My portfolio: https://www.freelancer.com/u/AITSoft Shamshad
$750 USD in 12 days
4.9 (19 reviews)
6.9
6.9
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Hey there! Picture this: your project, but even better. I've got skills that'll make your ideas sing and your goals soar. Let's chat and make some awesomeness happen together. Trust me, it's gonna be epic!
$500 USD in 6 days
5.0 (37 reviews)
6.4
6.4
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Hi If you're looking for an accomplished developer with an extensive background in CRM and customer service management systems, your search ends here. Over the past 12 years, I've driven digital transformations for over 50 startups through web and mobile app development, including Crafting powerful CRM systems similar to what you require. Being ranked among the top 10% on Freelancer.com with a project completion rate of 96%, I bring a proven track record that assures you of quality, timely work, and dependable support. I'm genuinely looking ahead to working with you! Together, we'll create an innovative Customer Service CRM that makes your brand shine! Regards Parvesh Saini Digital Innovations
$400 USD in 20 days
4.8 (40 reviews)
6.7
6.7
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Hi there, I have read your details, and your need a "Customer Service CRM Expert" has caught my attention. I have 9+ years of experience in Full-Stack CRM design and development. I have extensive expertise in UI/UX design, PHP, HTML, CSS, and CRM. I would like to ask a few questions to understand your requirements better: 1) What is your preference for the CRM? 2) Will you please provide me with the complete business model? 3) What administrative features do you require? 4) Any reference (inspirational) CRM you would like to share? I have put in a placeholder bid, kindly initiate the chat so we can discuss each aspect of this project thoroughly and bring your vision to life. Thank you.
$750 USD in 10 days
5.0 (7 reviews)
6.5
6.5
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Hi there, I'm excited about the opportunity to develop a Customer Service CRM with a focus on issue tracking and resolution. With my expertise in web-based CRM platforms and customer service systems, I'm confident I can deliver a solution that meets your needs. Here's how I plan to approach the project: Requirement Analysis: I'll work closely with you to understand your specific needs and requirements for the CRM system, with a primary focus on issue tracking and resolution. System Design: Based on the requirements, I'll design a comprehensive CRM system architecture that includes robust issue tracking and resolution functionality. Development: I'll leverage my experience in PHP, MySQL, and HTML to develop the web-based CRM application, ensuring it's easy to navigate and meets all desired functionality aspects. Integration and Optimization: I'll integrate the necessary features for customer database management and optimize the CRM system for efficient performance. Future Scalability: I'll design the CRM system with capabilities for future adjustments and improvements, ensuring it remains adaptable to your evolving needs. I'm eager to discuss your project further and provide you with a tailored proposal. Let's connect and create a powerful Customer Service CRM together. Looking forward to hearing from you.
$300 USD in 7 days
5.0 (19 reviews)
6.1
6.1
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Hello adanastor, I am Sadat Saeed, with 8 years of experience in PHP, Website Design, MySQL, HTML. I have carefully read the requirements for the Customer Service CRM project. I will develop a user-friendly web-based CRM system with a focus on issue tracking and resolution. With a proven track record in CRM development, I aim to deliver a high-quality solution tailored to your needs. Please review my portfolio at https://www.freelancer.ca/u/DGM999 and let's discuss further. Best regards, Sadat Saeed
$250 USD in 3 days
4.8 (46 reviews)
5.9
5.9
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As an experienced full-stack web and mobile developer, I am confident that I can deliver a top-notch Customer Service CRM solution tailored to your unique requirements. With expertise in MEAN/MERN stack and client database management, I have built complex web-based systems that managed customer issues from identification all the way through to resolution. My proficiency in PHP technologies like Laravel and experience with CMS platforms such as WordPress also come into play while developing robust CRMs. I'm eager to bring my knowledge of Amazon Web Services to the table, making sure your CRM is scalable and future-proof. In summary, my broad-ranging experience in front-end design, back-end development, MEAN/MERN stack proficiency, and customer-focused approach makes me a strong contender for this project. I'll bring a solid track record of building intuitive CRM systems to bear on your problem—providing a reliable and user-friendly system for efficient issue tracking and resolution. Let's take your customer services to the next level together!
$500 USD in 7 days
4.9 (19 reviews)
5.9
5.9
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Dear Hiring Manager, I'm Alexander, a seasoned full-stack developer with 7 years of experience that aligns perfectly with the requirements of your project. I am confident in your job! Thank you for considering my bid. I look forward to the possibility of working together. Alexander
$500 USD in 7 days
5.0 (26 reviews)
5.9
5.9
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Nice to meet you adanastor, My name is Anthony Muñoz, I express my interest in working on your project after carefully reading the requirements and concluding that they match my area of knowledge and skills. I am currently the lead engineer for the IT agency DSPro and I have more than 10 years of experience in the field. I have successfully completed a large number of similar jobs and I consider your project to be a challenge in which I would like to work and be able to make it a reality. Please feel free to contact me, it will be my pleasure to help you. I greatly appreciate the time provided and I remain attentive to any questions or concerns. Greetings
$892 USD in 7 days
4.7 (8 reviews)
5.8
5.8
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Hi, I hope you’re doing great! I’m interested in your project and would like to learn more about your requirements. Could you please provide information about the specific functionalities you are looking for in the CRM system? Additionally, do you have any preferences regarding the technology stack to be used? I have extensive experience in developing web-based CRM platforms and have successfully integrated issue-tracking and resolution functionality in previous projects. I am also proficient in customer database management and optimization, ensuring efficient data organization and retrieval. My goal is to deliver a user-friendly CRM application that meets all your desired functionality aspects. If you have any existing design preferences or specific customization requirements, please feel free to share them. Looking forward to discussing your project in more detail over a Zoom call. Let me know if you’re interested in taking this further. Best Regards, Umar Hameed
$500 USD in 7 days
5.0 (30 reviews)
5.6
5.6
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Greeting!! Thank you for sharing your project with us. We understand that you are looking for a skilled professional who is proficient in developing a Customer Service CRM with a key focus on the functionality of issue tracking and resolution. We have 20 years of experience in field of website designing and development, logo designing, Mobile application designing and development and software development, Mobile app development, iPhone, Android, HTML, PHP, Website design, Graphic design, e-commerce. We have best developer in our team so our team is the best for your project as we have proficiency in PHP, Website design, CRM, MySQL, HTML We have already design and developed many website & software. So we are really excited to work on your project. We will design and develop the website as per your Prerequisites. We understand the importance timely delivery of projects. This is why we will try our best to achieve your goals. we are available 24/7. We would like to discus about the project in details with you on chat so that we can come on the same page with price details. Please feel free to contact us. Thanking you Deepika Sharma
$750 USD in 7 days
5.0 (23 reviews)
5.7
5.7

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Flag of UNITED STATES
Lake Worth, United States
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Member since Apr 9, 2024

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