Complaint management tool

Closed Posted 6 years ago Paid on delivery
Closed Paid on delivery

1. Add Complaint – Complaint will be captured into the system via WEB send by users

need to entered by the call center users.

o Web

2. Reporting and Analysis – Admin will be able to see the reports for the Complaint. How

many Complaints have been how many Closed, Pending, and Open from certain

Department or user etc.

o Status Statistics

o Close Ratios

o Users wise report

3. Advanced Security – There will be different control panels based on the roles of the

users and system users will only be able to check the Complaint coming from their area.

Password will be stored in an encrypted form.

4. Department Management –users who will be using the Complaint Management system.

o Create Department

5. User Management – Admin will have the facility to create users from the admin panel.

Admin will be able to create

o Create User

•Assign Role

•Edit/Delete Users

•Search Users

•List/View Users Details

•Block/Unblock Users

6. Area Management – Admin will have the facility to manage and map country, city and

pin code.

o City Management

•Add City

•Update/Edit City

•List/View City Detail

•Activate/Deactivate City

T&C- Only Delhi NCR Freelancer Required..

HTML MySQL PHP Software Architecture SQL

Project ID: #16349274

About the project

22 proposals Remote project Active 5 years ago

22 freelancers are bidding on average ₹23197 for this job

sritechnocrat

Hello sir, call center Application to register complaint department wise with admin control can be development. Let us discuss further on our approach and procedure in implementing your project requirement. Thanks More

₹38888 INR in 30 days
(84 Reviews)
7.8
miracitech37

Hello, I have read your job description extremely carefully and I am absolutely sure that I can do the job very well. I have completed lots of project in our past with 5-star rating like - : Hospital Management More

₹27777 INR in 10 days
(45 Reviews)
6.2
vbhavesh448

Hello sir, I will develop full functional complaint management tool as you want. It will include all reports and step by step updations on the complaint. I have 4 years of experience in c# dot net web and windows ap More

₹27777 INR in 25 days
(16 Reviews)
5.9
bhagwansahane89

Hello, we understand your requirements. come on chat now so we can discuss in detail. thanks Logicmaker

₹12500 INR in 2 days
(44 Reviews)
5.5
tej07inder

We have expertise and experience in PHP, Wordpress and laravel and have delivered many sites and applications of varied extents and complexity in it. Please share site url and details of changes needed. This will enabl More

₹20000 INR in 14 days
(29 Reviews)
4.9
decentinfotech

Hi, This is not copy/paste, please read it once. We have read your project description very well and understood your need. We are ready to start your work right now in very less unexpected amount. just want a chance More

₹20000 INR in 15 days
(18 Reviews)
4.9
arzooshaikh

Hi client, see my portfolio for more PHP project information. I am PHP developer having 6 years of experience in software development. please start your discussion with me. thanks.

₹12500 INR in 10 days
(16 Reviews)
4.7
Radix2018

we have team provide you complete tool as you need with full support thank you

₹12777 INR in 7 days
(3 Reviews)
1.6
BeyoutiF00L

#Be what you believe in... BE-YOU and let Our PORTFOLIO will Speak for us!!!!! Do ping us if you want to check our entire portfolio

₹12500 INR in 7 days
(4 Reviews)
1.4
berngood

Sir, I have reviewed your requirements and am confident that I can do the job in. No upfront/any payment until the job is done. Lets chat and do it. Thanks

₹12500 INR in 5 days
(1 Review)
1.2
imannhussain

Hey! Hope so you are fine. I have got experties in pHP and i wanna do this task as i have done this kind of work previously . I’ll definitely don’t put you backward in this regard. Have a good day! Thanks.

₹13888 INR in 1 day
(1 Review)
0.0
shagunchaurasia

A proposal has not yet been provided

₹13333 INR in 5 days
(0 Reviews)
0.0