Complaint management tool
₹12500-37500 INR
Paid on delivery
1. Add Complaint – Complaint will be captured into the system via WEB send by users
need to entered by the call center users.
o Web
2. Reporting and Analysis – Admin will be able to see the reports for the Complaint. How
many Complaints have been how many Closed, Pending, and Open from certain
Department or user etc.
o Status Statistics
o Close Ratios
o Users wise report
3. Advanced Security – There will be different control panels based on the roles of the
users and system users will only be able to check the Complaint coming from their area.
Password will be stored in an encrypted form.
4. Department Management –users who will be using the Complaint Management system.
o Create Department
5. User Management – Admin will have the facility to create users from the admin panel.
Admin will be able to create
o Create User
•Assign Role
•Edit/Delete Users
•Search Users
•List/View Users Details
•Block/Unblock Users
6. Area Management – Admin will have the facility to manage and map country, city and
pin code.
o City Management
•Add City
•Update/Edit City
•List/View City Detail
•Activate/Deactivate City
T&C- Only Delhi NCR Freelancer Required..
Project ID: #16349274
About the project
22 freelancers are bidding on average ₹23197 for this job
Hello sir, call center Application to register complaint department wise with admin control can be development. Let us discuss further on our approach and procedure in implementing your project requirement. Thanks More
Hello, I have read your job description extremely carefully and I am absolutely sure that I can do the job very well. I have completed lots of project in our past with 5-star rating like - : Hospital Management More
Hello sir, I will develop full functional complaint management tool as you want. It will include all reports and step by step updations on the complaint. I have 4 years of experience in c# dot net web and windows ap More
Hello, we understand your requirements. come on chat now so we can discuss in detail. thanks Logicmaker
We have expertise and experience in PHP, Wordpress and laravel and have delivered many sites and applications of varied extents and complexity in it. Please share site url and details of changes needed. This will enabl More
Hi, This is not copy/paste, please read it once. We have read your project description very well and understood your need. We are ready to start your work right now in very less unexpected amount. just want a chance More
Hi client, see my portfolio for more PHP project information. I am PHP developer having 6 years of experience in software development. please start your discussion with me. thanks.
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Sir, I have reviewed your requirements and am confident that I can do the job in. No upfront/any payment until the job is done. Lets chat and do it. Thanks
Hey! Hope so you are fine. I have got experties in pHP and i wanna do this task as i have done this kind of work previously . I’ll definitely don’t put you backward in this regard. Have a good day! Thanks.