Customer Service Team Leader

Closed Posted Jun 14, 2015 Paid on delivery
Closed Paid on delivery

Responsibilities:

-Receive and process customer orders

-Use defined procedures to assist in resolving customer queries in a timely manner

-Proactively contact customers to resolve potential issues including but not limited to following up on failed payments, communicating delayed orders and other customer impacting scenarios

Requirements:

-Candidate must possess at least a Bachelor's/College Degree , any field.

-Excellent English (verbal and written)

-At least 2 years experience specializing in Customer Service in a BPO/call center company

-Previous experience in an e-commerce company is a plus

Microsoft Office

Project ID: #7860036

About the project

8 proposals Remote project Active Jul 21, 2015

8 freelancers are bidding on average $574 for this job

fahrianarcadine

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0
MaliniRas

Hello, I am BA Special in Tourism Management at University of Kelaniya, Sri Lanka. I have Three years of experience in customer service. I have worked Ceylon Tourist Board, Connaissance de Ceylan Travels (Pvt) Lts a More

$555 USD in 365 days
(0 Reviews)
0.0
tiffanysuteu

A proposal has not yet been provided

$572 USD in 5 days
(0 Reviews)
0.0
vkrishna1973

I am technical expert with B.E. in Electronics & Communication. I have fair experience in customer service during my telecom stint. Looking forward to your response.

$776 USD in 30 days
(0 Reviews)
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lalaineelizabeth

Good Day! I would like to remotely work as a Customer Service Team Leader for your organization and I believe that my humble skills and qualifications matches what you have looking for. I formerly work as a Custo More

$555 USD in 10 days
(0 Reviews)
0.0
mnafzal

I have very good experience in handling issues related to MS-Office during my day-to-day job profile in my current employment. I am available 24*7 with my Team of Four Persons who are able to solve almost each of the More

$555 USD in 10 days
(0 Reviews)
0.0