I have worked as a virtual assistant for a total of three years-offering excellent customer service to both inbound and outbound call clients. I add to this over seven years in retail customer service as an associate and also a Store Manager for Construction-responsible for all operations, sales goals, merchandising, and the overall success of the business. These positions trained me to be the best communicator, customer service representative, and leader a person can be-and I extend this to my professional career; and hope to enhance your company with this collection of talents and skills.