Closed

Help with customer support /Data entry

If you're looking for the hard to find mix of small company atmosphere with big company benefits, then we may be what you are looking for. ATECH is a well-established 27 year old nationally recognized service company that is the Factory Authorized Service Center for 100+ brands of commercial food service, refrigeration and equipment's. We provide service solutions for restaurants, hotels, schools, hospitals and other commercial facilities needing to keep their equipment in peak operating condition. Our Mission is to be the premier service provider in cities by providing the highest level of service, at the lowest possible price, with honesty, integrity and superior customer service. We can only accomplish our mission by aligning ourselves with good people, who have a genuine desire to help others and be part of our winning team. We are a very people oriented company that treats our employees and customers with respect and appreciation and expect the same in return.

We currently have an opening for a Customer Service Representative . If you thrive in a high energy, fast paced environment and care about the quality of the work you produce, we need to talk.

Culture

We driven by caring, helping people who relentlessly work as a team to deliver an exceptional service experience for our customers, while holding themselves and their peers accountable for that - for these are the core values our Customers recognize and hire us for daily, by calling us and trusting our commitment to consistent quality service.

Tasks and Duties

Communicate with customers and staff to keep jobs running smoothly.

Forge relationships with customers over the phone.

Generate repair estimates based on tech info

Take, input and update orders

Dispatching technicians based on customer needs

Verify/invoice daily Work Orders as complete and accurate

Identify Call Back/Dispute jobs and give to Service Manager

Verify/process time sheets for technicians

Work with Service Manager to maximize productivity of the branch

Secure proper paperwork authorizations prior to running calls

Ensure all paperwork is complete and attached to jobs

Follow up with customers on completed jobs and problem jobs

US only

Skills: Customer Support, Data Entry, Excel

See more: customer service data entry salary, data entry duties and responsibilities, customer service data entry job description, customer service data entry resume, what is customer service, customer service job description, customer service representative, customer service skills, customer support data entry, administrative support data entry, admin support data entry online, work administrative support data entry, statistics data entry problem solving, admin support data entry, customer address data entry excel

About the Employer:
( 0 reviews ) United States

Project ID: #15495926

45 freelancers are bidding on average $19/hour for this job

Angel521

I am very interested in your project I have 6 years of web scraping history and I have scrapped more than 1000 website I have already done such this job (bypassing captcha or else other scrap preventing tool is no pr More

$22 USD / hour
(3 Reviews)
3.6
$22 USD / hour
(7 Reviews)
3.9
pjlachhwani

A strong customer service professional having 12 years of diversified experience in HR domain and education industry with inbound and outbound customer service experience with technical Proficiency in G-suit, MS OFFICE More

$24 USD / hour
(0 Reviews)
0.0
ghtrka

A proposal has not yet been provided

$16 USD / hour
(0 Reviews)
0.0
bedzcorleone

A proposal has not yet been provided

$16 USD / hour
(0 Reviews)
0.0
janricflores

Hi, I'm interested to grab the job opportunity you offer. I am a fast and accurate typist. I have the necessary tools for me to do the job. I pay high attention to details. I can easily adapt to any kind of work, I am More

$15 USD / hour
(1 Review)
0.0
mekkay

Fast and smart in filling any kind of data Relevant Skills and Experience I have a fast tyab skill

$22 USD / hour
(0 Reviews)
0.0
SmoothOperator11

It's challenging, It's hard, and only under such circumstances will I persist and perform well. It's the job that is in correspondence with my character and therefore makes me the right person to do this job.

$16 USD / hour
(0 Reviews)
0.0
gordon215

We are a mid sized contact center HQ'ed in Chicago, with over 200 employees globally. We believe we can provide the service and quality you are looking for.

$15 USD / hour
(0 Reviews)
0.0
$15 USD / hour
(0 Reviews)
0.0
isaacfrederick

i have over 6 years in customer service experience with verizon. i have experience with account management (business and consumer accounts) Experience Verizon wireless solutions More

$21 USD / hour
(0 Reviews)
0.0
patrickphil

Hello, While I see that you are looking for US candidates only, I thought I would still bid, since I am American, but living here in the Philippines with my wonderful wife and family. If this is a job I could take c More

$15 USD / hour
(0 Reviews)
0.0
$16 USD / hour
(0 Reviews)
0.0
cheyennewells18

I enjoy providing excellent customer service and strive for customer satisfaction Relevant Skills and Experience I have six years of customer relation experience and enjoy problem solving and helping others.

$22 USD / hour
(0 Reviews)
0.0
ooloara

A proposal has not yet been provided

$22 USD / hour
(0 Reviews)
0.0
sweng2x

I can deliver job with quality in a timely manner Relevant Skills and Experience I have 5 years customer service experience. 2 years in the bank. 3 years customer service for ATT. Customer satisfaction is my main goal More

$16 USD / hour
(0 Reviews)
0.0
ChowdhuryRafid

I Have Experience Over 3 years Working as a Customer Support Agent .And Also Working Per time With Other Companies [url removed, login to view] to Give A Better Service To A Company for a Good time .

$16 USD / hour
(0 Reviews)
0.0
thefighter

hard worker details oriented fast learner organized 10 years of experience in multinational organization Huge Ms office experience

$16 USD / hour
(0 Reviews)
0.0
stan009

I have 12+ years of experience in various knowledge. Currently working as a head of business operations in India. I handled a team of 45 employees in customer support and email with chat support. So i would say i can w More

$15 USD / hour
(0 Reviews)
0.0
touhidislam77

HI.. I DID MBA IN ACCOUNTING FROM USA. I WORKED 15 YEARS IN BANK. ALSO DID MY MASTER IN BANKING. HIGHLY SKILLED IN DATA ENTRY. DID LOT OF DATA ENTRY WORK IN MY BANKING CAREER. CAN DO THE JOB EFFICIENTLY AND IN TIME. More

$16 USD / hour
(0 Reviews)
0.0