Virtual IT help-desk support - GMT +2 business hours

i am not a robot Hello, I am a native french virtual assistant. I am very interested in your project. I am available full time. I have many skills which can be important for your project. I am very ambitious and rigorous. Best regards

I am not a robot. I have read the project's details and willing to serve you as a Customer Support Representative as well as Virtual Assistant. I have provided customer support to clients via Zendesk, Slack, Tawk, Gmail, Messenger, Live chat, etc. Feel free to contact to discuss further on the project.

i am not a robot I can work 32hrs in week for this, I was a Oracle Micros support specialist - Team Lead, fluent in English and can support on IT related issues. Kindly let know how to start.

HI, I'M interested for this project,please hire me for this project i will delivered your project on high priority basis always,i have over all 2 years of experience on same projects that i delivered on high priority to customers.

Hi, Greeting of the Day!! Have gone through your requirement and came to know that you are looking for experienced Windows system admin. I worked on many such projects in past. Areas of expertise: • Microsoft Certified Professional. • AWS Architect Solution certified. • Microsoft Azure Administrator certified • 3CX VOIP Basic Certified. • Office 365 management and administration • Could Platform (Amazon Web Services, Microsoft Azure administration). • Windows server 2008 R2, 2012, 2016 & 2019 implementation and optimizations. • Exchange (2003, 2007, 2010, 2013, 2016) Implementations, Migrations from or on premises to O365. • VMware Esxi Servers and Vcenter implementation, support and administration. • Hyper-V implementation, support and administration. • Active Directory Infra management, Group policy implementation. • IT Security (Cisco ASA, Fortinet, Checkpoint, Palo Alto firewalls), Network Assessment and Design. • Labtech/Connectwise Automate, Share Point, Web Server, IIS, MSSQL, MYSQL • RDS farm management • Patch, Backup, Anti Virus, Spam filter Management. • Helpdesk & NOC Monitoring Support • 3CX VOIP server implementation. Looking forward to work with you. Thanks Aditya Saini

"I am not a robot" Hi, My Name is Hassan, i'm an expert in Customer Service, with more than 7 years of experience in customer service and customer support, both in inbound and outbound calls, i have worked in several projects with multiple languages, including English, French, Spanish, German and Arabic, i have also experience in team supervision and coaching.

“i am not a robot” Dear Client ; Yes I am intrested to work for you as a IT Support Engineer . Yes I am agreed to work with you as per your Timeline . I can work full Time as per your job standard . I am a Professional IT Computer Engineer and well known about IT Custmer Support as well as expert in Windows 7,8,8.1,10 and Windows All Servers . Do you have any question ? Lets discus your Project Details in inBox .. Thank you

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i am not a robot Summary of Qualifications  Experienced Tech Lead Engineer with a demonstrated history of working in compute hardware & software industry with proven troubleshooting knowledge in Consumer & Enterprise environment.  IT Professional with over 10 years of experience in Dell & HPE Server Hardware. Hands on experience on set up, installing, updating, upgrading, configuring, managing & troubleshooting on patches and Windows, Linux & VMware Platform.  Troubleshooting, diagnosing based on log analysis, remote support and reproducing new issues in the lab environment to provide fault analysis & root cause analysis. Flagging bugs to engineering, R&D team to find work around & permanent fix.  Active contributor to internal Knowledge Base articles pertaining to new issues.  Hands on experience on CRM tools line Seibel, Dell Serv, SAP, OPT, Service Now, Salesforce SFDC, GS Lightning, etc.  Pioneered, mentored and led L1 Teams in Consumer & Enterprise business deliverable to meet SLA, CSAT, NPS, Dispatch Accuracy, RFT, AHT, de-escalation & Sales.

I’m in need of a job and I have one year experience in tech support with proficiency in English and communication skills Relevant Skills and Experience I have one year experience in helpdesk support and I know how to communicate with different clients

i am not a robot Hello, I read the opportunity of this job post for with great interest and would like to learn more about it. To give you a brief overview of my skillset – I have been with BPO Industry for 10 years and have contributed to various roles. I worked for a broadband account from 2009 to 2011. After that I worked for Microsoft under SITEL from 2011 to 2013. I transferred to ECE as a Level 2 Technician from 2013 to 2015 and switched to JET as an Order Processor and got promoted as a Supervisor from 2016 to 2018. I went back working from home from March of 2018. I am a Microsoft Certified Technician and Associate and has a lot of experience in Customer Service, Technical Support, Data Entry and I am also knowledgeable in using Zendesk and Netsuite. If the position is still available and you feel I may be a possible fit, please let me know. Thank you, Patrick Ace Sodela

I am not a robot I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.

I'm not a robot Good day! I'm Thierry, I graduated in sciences mayor mathematics. My native language is French and I'm fluent in English. I really like your project and I would love to work with you, since I am a virtual assistant. I worked with some e-commerce websites, investment websites, courrier websites, medical websites and others. I was answering customer queries through Live chatting, Calls, tickets, Emails and I was also checking in the crm for customer profiles. I know the basic troubleshooting software and hardware. I troubleshoot my desktop and my laptop on my own. I own a USB noise canceling headset. My internet is the fiber optic up to 30 mbps and I live alone. If you consider me, it will be a great honor and I will provide the best services. Thank you.

I am not a robot. As the Head of IT operations, I form part of the IT Support team which I manage, to which my team reports to. I provide IT support services to the internal client base, ensuring that work is successfully prioritized and completed in accordance with business expectations. My duties include hardware and software support, virtual desktop infrastructure support and Windows server admin, system backups and data recovery. As the Head of IT support, I am required to follow defined processes in terms of call logging and ticketing and I ensure that tasks are completed and resolved within agreed service levels. I am qualified as a Project Management and assist in project planning and procurement of equipment. I have six years of onsite computer support, with various certifications, which come along with my experience. I am currently the IT Administrator for one of the Naval Bases in South Africa and manage a team of two other IT administrators.

I had been working with QuarkXPress Publishing R D India Pvt LTD for 8 years as a technical support engineer II. This role required calling and receiving customer calls and troubleshooting

I am not a robot I have 12 years of experience as a customer service rep and 1 year as a desktop support. I have also assisted an ERP management company in VA. My internet speed is 10mbps and the power supply is 24/7. Flexible with work timings.

Hello There, I am writing in response to your advertisement for a “Virtual IT Help Desk Support”. After carefully reviewing the job description, I feel that may skill is perfect match for the job requirements. I’ve done a several works related to translating copy typing, PDF and Word that inputting a customer request. Due to I'm a Malay and from Malaysia, I think this works are suitable for me. Besides, Malay is my native language and English are my second language, so that you can trust and put your hope on me. I feel that I can add professionalism and accuracy on this job. With extensive experience, I’ve successful in delivered the worked that based on my customer desire. If you feel there is a mutual interest, I would welcome the opportunity for you to ask further about this project. Thank you in advance for your time and consideration. I look forward to hiring from you soon. Regards, Nuradillah Razuan

I can do work related to French and English language. moreover I have good knowledge of computer related work . like can mange technical calls.

i am not a robot To give you a brief overview of my skillset - I have been working in the customer service/technical support field for over 8 years which includes, phone, email and chat support. I have contributed to various roles and assisted multiple clients from the US and Australia. I can work up to 50 hours per week. The timeslot that you need which 8:00 to 17:00 GMT +2 is 14:00 to 22:00 GMT+8 in the Philippines so I can definitely work on that timeframe.

I am not a robot, Having Hands on working experience as an IT Support Engineer and now looking for Freelancer work.