Wordpress problem - Product Launch Theme not working properly

I've bought the wordpress theme "product-launch-theme". I'm building my pages, but I run into a problem when using the section called "template plugin". With this template plugin, I should be able to create HTML by picking options and entering my headline etc. Only problem; these fields are not displayed. They are in the tutorial video, they are not when I try it. I could open a support ticket, but I need this working today. Please only accept when you can start working right away. Probably an easy thing to spot if you can read code. Which I can't... I will give you access to the wordpress admin area and I will upload the theme for you. I should probably not upload it for everyone, fior copyright reasons.