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Looking for a virtual assistant to customer service emails

$15-25 USD / hour

Closed
Posted about 5 years ago

$15-25 USD / hour

Must have experience using FRESH DESK platform! We are looking for a virtual assistant to respond to emails/tickets for an e-commerce swimwear company. You must be fluent in English and must have proper grammar. Must also be very customer service oriented. We will provide you with a response sheet.
Project ID: 18596433

About the project

47 proposals
Remote project
Active 5 yrs ago

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47 freelancers are bidding on average $18 USD/hour for this job
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Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research also in Product Research, Sourcing and Product Listings on various platforms like eBay, AliExpress, Shopify, Amazon, Magento, and WooCommerce for the past 4 years. I will perform accurate Email handling to your existing customers for your eCommerce store. I will make sure it hits the right person every time. I do have a team of experts who can join us in this project if you have a more future workload. Please provide me with formats of replies as we need to send them while approaching them. I will deliver 100% quality results according to your requirements. I will be available here all time for quick updates and follow-ups. Please share more information to get started with the project. Looking forward to your quick positive response. Thanks & Regards Sarita P
$15 USD in 40 days
4.9 (291 reviews)
7.5
7.5
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Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$15 USD in 40 days
5.0 (69 reviews)
7.0
7.0
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Hi, good morning mate! :) I worked for America Online as an email and chat support specialist for 10 years. I have not used FreshDesk yet but it is very similar to the software we used in AOL. I watched a tutorial on YouTube and it seems very straightforward. As one of the best writers here on this website, you can be assured that I have excellent communication, grammar, and keyboarding skills. I'm ready to start right away. :)
$15 USD in 40 days
5.0 (32 reviews)
5.6
5.6
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$15 USD in 20 days
5.0 (30 reviews)
5.3
5.3
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Dear potential client I understand that you are looking for a superb virtual assistant that can fulfill the requirements below. I am the most suitable person for the job because I am very computer and internet savvy and excellent at data entry and can find anything online. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in the field of customer service and I am very passionate about interacting with people and making their day. I am also excellent in data entry and I did 3 consecutive years of doing only data entry with outstanding result and you can have a look at my reviews to confirm this. I am very computer savvy and trained in Micro Soft Suite and have a Bachelor Degree in Business. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas
$20 USD in 40 days
4.9 (9 reviews)
5.3
5.3
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Dear client? I'm a professional virtual assistant responsible with good experience of handling customer service emails. I can manage your project perfectly since i'm fluent in English too. Contact me for more details. Thanks
$15 USD in 40 days
5.0 (24 reviews)
4.7
4.7
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Hi, I have read your project description and am confident I can handle this project well. I have 10 years experience working as a Virtual Assistant. I worked with 3 ebay stores for the past 2 years that sell Microsoft products. My responsibilities included; 1. Replying to customers' queries and complaints 2. Confirming payments and product delivery 3. Attending on issues presented in the Resolution Center If you need my assistance, please feel free to message me. Kind Regards. Sofia
$15 USD in 40 days
4.6 (7 reviews)
3.5
3.5
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Hello I have a fast Internet connection and also excellent communication skill. I have passion for this virtual job.
$15 USD in 1 day
3.8 (7 reviews)
2.9
2.9
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Hi There, I am Muz with 10 years of professional experience. I own this small agency with more than +10 professionals and we are providing data entry and management services too many companies across the globe. We can provide you with individual or agency level VA services which will meet your budget, requirements, and satisfaction. Let me know when you are around to discuss the scope of your project. Kind Regards, Muz Google Search Partner Google Blue Belt Certified
$15 USD in 40 days
5.0 (2 reviews)
2.2
2.2
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Typing Fast, Data Entry, I accept your budget, timing, and accuracy are my priorities, MS Office "word, excel, powerpoint" 12 years as Admin Assistant, Sales and Customer Service I had studied at the faculty, my major was languages "Spanish Department", I worked in a Hotel for 12 years as Admin Assistant, Sales and Customer Service. My Tasks during my work answer phones, Emails, System Data Entry, Check Client Requirements and check that their requests are done as well as, meeting with customers, sending offers and negotiate for it, handle all the internal tasks I had a lot of courses through my work such as Ms office, computer skills, sales & customer service category, English skills and how to inspire your self? I have a passion for learning so I study online and have new courses I had finished Oral Communication and English Conversational Skills from Tsinghua University and refreshing Spanish through a known book it named " Spanish en Marcha" easy learner and open-minded Now I am in my way to study JavaScript and PHP. All these studies because I like to kill time and I really want to have a full-time job also, I managed Cooking Facebook Page for a while, but in fact was a limited page, but I would like to cooperate with you and be an essential part from that for more information please don't hesitate to contact me
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I’m available to work immediately. Capable of multitasking in a busy office environment. My 30 plus years in an office administrator environment enables me to be proficient and responsible.
$16 USD in 90 days
0.0 (0 reviews)
0.0
0.0
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I come with 12 years of customer service experience as a representative to manager. My skills will allow me to send seamless responses and help create templates. Relevant Skills and Experience 12 years of customer service and business writing
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello I'm Laura from Spain. I'm administrative from 15 years. I have experience in customer service. I would like talk with you about the details of the job. I can start today if you want. Please, don't hesitate and contact me. Thank you
$16 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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Hi, When I learned of your need for a Virtual Assistant, I felt compelled to submit my resume for your consideration. As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal supports to busy professionals, I am confident that I would be a valuable asset to you. My experiences in office administration and client services have equipped me with a multitude of skills including office management, business operations and exemplary customer service. With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss the position and my qualifications with you further. Thank you for your consideration. Sincerely, Melanie Calabroso
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have been worked in many projects and I want to work with you and I assure you that I will work with dignity of honesty in hard work many clients are happy with my service and you will be also happy after seeing the result so let's try once if you like then we can work in future otherwise don't worry I don't have problem with it because I feel client satisfaction not only for money services
$22 USD in 54 days
0.0 (0 reviews)
0.0
0.0
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we are already working on freshdesk for a client in india.. we can work for you too . our portfolio includes virtual assistance to telephonic support also.. we will be the best to do this job..
$15 USD in 100 days
0.0 (0 reviews)
0.0
0.0
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I am looking forward to be part of your company. I dont have yet experience for virtual assisstant but I am willing to undergo training and I am fast learner.
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have been working with many ticketing systems including Fresh Desk for the last 5 years. I have been responding for tickets and emails which comes from Australian clients and have got a very good feedback from them. Before starting the project let me work for you for one or two days and you check the type of response to clients and then you can decide on hiring me or not. Thank you Mary keshini
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there! May I have more details on the company that I will be providing customer support for? I have dealt with different types of customers and I am confident that I will be able to handle the various situations that might be presented to me. Your customers and business will be my priority. I always believe in giving my best in every single job that I apply for and will ensure that you'll get top quality work from me. I hope to work with you and if you have further questions, do feel free to message me. Regards, Abel
$16 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello! I believe I am capable of carrying out your tasks effectively and timely! Thank you for your time
$22 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of AUSTRALIA
Sydney, Australia
0.0
0
Member since Jan 26, 2019

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