I would like to apply for this post due to my recent experience as a Virtual Assistant for a US Property Management company, managing more than 600 properties - apartment complex, condominiums, residential (handling phone calls, emails and messages from tenants, assisting tenants regarding their maintenance issues on the property, disputes, complaints, updating property details in Property Ware, sending request to vendors to dispatch technicians for maintenance repairs, closing work orders, uploading completion photos in Property Ware, communicating with the owners regarding the maintenance issues and approval of quotes/cost of repairs, and calling tenants for google reviews.)
I also have a total work experience of 5 years as a Quality Coach/Analyst for financial accounts, reviewing calls, chats and emails of customer service representatives and providing feedback to improve their performance.
In addition to this, I have 11 years of work experience in which I have acquired strong communication, customer service, and analytical skills. I have also acquired the ability to multi-task and prioritize under pressure of deadlines while working independently.
My broad background and work ethics make me an excellent candidate for this position.
I would appreciate the opportunity to discuss this position and my qualifications with you. I look forward to hearing from you soon.
Sincerely,
Eleonor Borja