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English-writing Customer Service Agent Live Chat

$250-750 USD

Closed
Posted almost 8 years ago

$250-750 USD

Paid on delivery
Needs to hire 2 Freelancers, your timezone is between GMT 0 and GMT +4 (including GMT0 and GMT+4)! What I need the freelancer to do: I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full European time zone from Monday to Friday during work hours (based on GMT+2) As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on GMT+2) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer (if you are fluent in other languages this can be a plus!) You need to be available and connected for this job from Monday to Friday during European work hours (based on GMT+2) from 8:30am to 6:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :) - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. Payment You can get up to 120 usd per week. - We look forward to learning more about you and working with you!
Project ID: 10643144

About the project

52 proposals
Remote project
Active 8 yrs ago

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52 freelancers are bidding on average $482 USD for this job
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Hello, I have interest about your project. I can offer you experience with customer support also from my last job as a fashion eshop runner. We can discuss more if you like to. With kind regards, Ivona
$480 USD in 30 days
4.8 (5 reviews)
6.0
6.0
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Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research/Admin/SEO/ Content upload for eCommerce sites and Marketing. Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS), toward earning my Masters of Business Administration (MBA) degree and B. Sc Computer Science. I have vast experience in this field. I am currently serving zendesk( live chat and ticket ), and using zopim ( live chat ) as a Customer service Representative. I am 100% able to do your project. Sincerely, Tarikul Islam
$333 USD in 24 days
5.0 (2 reviews)
4.6
4.6
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Hi, my name is Marjan my time zone GMT +1, I am a tech savvy freelancer based in Macedonia with plenty of IT skills and experience in Customer and Technical support as well and additional desire to learn :) since you are paying by number of clients on chat, yet I need to be online for 10 hours, I would like to ask , about flexibility of job, can I do the chat from mobile devices (Laptop, tablets, smartphone etc.) or requires constant presence in front of PC? Are the working hours fixed, 8:30-18:30 or flexible, to spend the amount of time online. In case you would like to contact me regarding my questions and also to ask me certain questions as well, please contact me via Skype. my SkypeID: marjan_manc Best regards, Marjan MancM
$694 USD in 30 days
5.0 (1 review)
2.8
2.8
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Hello, My Name is Rudolph. I'm a trained and experienced Customer Support and Technical Support Representative that worked for Asus, Amazon and Microsoft delivering excellent Customer Service and Support through E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, I know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration
$250 USD in 10 days
5.0 (2 reviews)
1.9
1.9
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Hi, I am a professional content writer with years of experience writing contents, blogs, press releases, etc for various companies across the globe. Prior to my current job, I have worked with several international BPO's offering services ranging from tele-marketing to customer support (voice and chat support). I am interested to working on your live chat support providing services to your clients/customers in your preferred full European timezone mentioned in the project description. I am equipped with 50 Mbps fibernet connection with necessary electricity backup. There wont be delay in any services. Tasks would be completed to your expectations. Quick learner - I have always been a quick learner throughout my life and can learn your business and services offered in a short period of time. I would like to be a part of your project and servicing clients/customer to your expectations. I hope you would consider my bid and services. Looking ahead to working on your project. I am available on skype - nikkyprasad 16-18 hours on a daily basis. Have a Good Day ahead! Regards, Nikky
$250 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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As per the requirements you have mentioned, I would like to work for your company. I am able to work in the time which you have given in the description. This will be a chance for me to learn something new. It gave me more confidence to apply for this job when you told as it is simple to understand about the services. Time and payments will be as mentioned by you. I am fluent in English,Malayalam and Hindi I am willing to work under pressure and will complete the task within the TAT you provide me with your requirements I was working as customer support agent in WNS global services before so have some idea about How to deal with the customer/clients.
$277 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I CAN WORK FOR THE TIME YOU NEED .I AM FOCUSED,HARD WORKING,AND WORK AT ANY TIME OF AN HOUR. EUROPEAN TIME IS SUITABLE FOR ME.
$277 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello! There are two guarantees I am making for this project: 1. That you will get it done as quickly as you want. 2. That it will be of high quality and researched properly. I would like to take on this project. Please respond. Regards (My name is Sandra)
$400 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Dear employer. I'm supervisor and public relation in few companies for about 5 years and now just started to work online. I would like to join into your project. Hope I could bring positive benefit to your work. Looking forward to hear soon from you. Best regards. Rhino
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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hey this rohan sengupta , i am really interested in this , i know i am not in the time zone as your asking .. but i can stay up late in the night and work , as i have -done before ,so plz give me this opportunity , i won't let you down , hope to hear from you ! thank you
$333 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I am a Transcriber and Translator and handling other projects on the sideline as well. I have been in the Customer Service industry for the past 8 years and should you require 99% Accuracy or more for the job, you have come to the right person. I type about 70 WPM and have tools to help with Spelling and Grammar checking.
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I'd like to be selected for this job
$350 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Dear Project Employer, based on the project description/summary, I believe my experience, skills and knowledge are a good match to complete your job tasks. I'm a serious and hard-working person with experience as a virtual assistant. I am familiar with Microsoft Office package, data input, customer support, translation, social media and so on. I work fast and only do quality work. Regarding availability, I am available as long as it takes to get the job done. My price is negotiable and I'm sure we can come to an understanding. Thank you and I look forward to hearing from you!
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$690 USD in 22 days
0.0 (0 reviews)
0.0
0.0
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Good afternoon. I would like to submit my bid for your project. I am based in South Africa and would therefor be working on GMT+2, which fits into your requirements. I have over 4 years experience in virtual tasks and can adapt easily to new projects. I am home all morning and go out briefly in the afternoon to fetch my children. I usually receive all my Skype calls on my mobile where I can answer anywhere. I would love to hear more about your project as I am certain I would be a good fit. Kind regards Lauren
$722 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am Cherie Lyn Maglinte-Vendiola, an experienced virtual assistant and Customer Service Specialist from Dumaguete City, Philippines. I have been into online freelancing since 2008. Before working online, I have worked as a customer service representative in a BPO company and after that, I spent a few months in a small article writing firm. When I started freelancing online, I started as a freelance writer or a ghost writer. Among my previous works was with a website design company based in Los Angeles, California wherein I played as a project manager/admin assistant for more than 2 years. As a project manager, I had handled most of the essential tasks that my boss had assigned to me like gathering leads, sending out proposal letters, responding to chats and emails from clients, data entry, billing, and scheduling. All these projects have brought me so much experience, which I can say have also helped me in developing my skills. Moreover, my latest work was with Thrive Home Furnishings (a furniture company based in Los Angeles) where I handled both live chat and email support for more than 2 years. I am always aiming for excellence that is why I am proud to say that I always get 100% Customer Satisfaction in our Monthly Performance Report, and my manager can prove and support that. In addition, I am very well adjusted to working with different time zones. I am looking forward to hear your favorable consideration. Thank you, Cherie
$277 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I think briefing my self that i can do ``this and that" rather then that i attached my resume in my profile and it signifies each and every thing about me. i work with an attitude as my work is 99% correct and the finest, can work full time.
$366 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am interested in your project, I can be available in the requested timing, I am fluent in English and I can perform with high quality. Hope to hear back from you.
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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English writing level professional, having vast experience in live chat, emails,Skype and correspondence by calls.
$444 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, We are JEP Heroes. We delivers "heroic" services in the area of outsourced technical support, customer service and e-commerce support. Our employees (Heroes) help our clients in reducing their operating expenses, make their customers smile and improve revenue. We believe that Customer Support is not just an operational cost. It is an unique opportunity to increase revenue. We have @ JEP Heroes have a long track-record in the area of (multi-lingual) outsourced customer support and e-commerce. We know what it takes to create happy customers and improve online conversion rates using smart technology and well trained employees. JEP Heroes is based in Nis (Serbia) where a large pool of well educated and multi-lingual employees are available at attractive costs. We have some questions we would like to ask you about the project you placed, so we would appreciate it, if you would get in touch with us. Looking forward to hear from you!
$611 USD in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of FRANCE
Lille, France
5.0
4
Member since May 17, 2016

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