We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with [login to view URL]:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
76 freelancers are bidding on average $32/hour for this job
Hello Thier I'm a costumer representative before I do have a a knowledge while handling costumer concern if you will given me a change I hope i can work with you
I have worked with Tech Mahindra as Customer Executive for Flipkart so i think i can show proper empathy to customers and can give them solution as per the system allows me.
Hi! I'm a virtual assistant and have worked with many clients. I have read your job posting and I am the one who can do this job. So, feel free to contact me. Thanks