Inbound Customer service representative

Closed Posted 4 years ago Paid on delivery
Closed Paid on delivery

it's a full-time job.

40 hours per week.

We Need Full-time availability

Evening and Night shifts only.

Rotational shifts.

Good Command over English.

Freshers can also apply.

Essential Functions/Core Responsibilities:

Assist customers with questions and problems; research and provide a resolution

Troubleshoot issues

Solve problems that may be unstructured and require use of conceptual thinking

Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)

Listen attentively to customer needs and concerns; demonstrate empathy and build rapport

Prepare complete and accurate work, including appropriately notating accounts, as required

Participate in activities designed to improve the customer service experience and business performance.

System Requirements:

Wired [login to view URL] 5MBPS

Windows-based computer or Laptop.

USB Headset.

The successful candidate will be paid Rs 20,000 - 25000/- Monthly

Salary will be paid Biweekly.

BPO Call Center Customer Support Customer Experience Customer Service

Project ID: #23414273

About the project

48 proposals Remote project Active 4 years ago

48 freelancers are bidding on average ₹25141 for this job

babooshani49

HI there, I have read and understood your project requirements. I will be able to work with you . Please leave a message so that we can discuss more over the chat. Thanks

₹25000 INR in 7 days
(2 Reviews)
3.4
Batairy

"25000/Month is fine- Experienced Customer Service Representative." Hi I've read your job description and interested to deal with you, I have expertise in all of these fields. Quality is assured. -“Waiting on your r More

₹25000 INR in 1 day
(2 Reviews)
2.3
virajvijay111

i can speak well i can manage customer with my english command i have very good communication skills

₹20000 INR in 6 days
(0 Reviews)
0.0
Jayb19

I have over 4 years of BPO and Customer Service experience is the first thing that makes me an ideal candidate as well as I am a native English speaker. I am hardworking and determined and very efficient in working. More

₹24000 INR in 6 days
(0 Reviews)
0.0
Chris0424

Hi, I have experienced being a Customer Care Support Representative and an Admin-Support. Processing data using CRM with my previous employer and it's a BPO. I also have experience with customer interaction, talking an More

₹25000 INR in 7 days
(0 Reviews)
0.0
kingsleyd

Most people don't want a full time job, but a crave for one, I can easily do 45hours a week, and I'm a good listener with excellent communication skills. if selected, I will give you peace of mind, Relevant Skills and More

₹27777 INR in 5 days
(0 Reviews)
0.0
lichellemarie

I have been in the call center industry for many years and have worked with various projects and I am sure that I could be able to deliver what is going to be expected of me.

₹25000 INR in 7 days
(1 Review)
0.0
Juma29

I am passionate about customer service and would really love to work with you on this project. I am ready to learn from you and follow your guidance to ensure quality customer service is delivered to your clients.

₹22000 INR in 7 days
(0 Reviews)
0.0
claassenltd

Good day! I would like to be considered for the position. I am an experienced Virtual Assistant and had managed Ecommerce stores and 4 years in customer service. I have used Facebook, Zendesk, Fresh Desk, Gorgias, Lin More

₹25000 INR in 7 days
(0 Reviews)
0.0
PiOps13

Good evening! I am a long time freelancer and entrepreneur for over 20yrs. I would love to work on this project and do meet all of the qualifications. Thanks! Shelly

₹38000 INR in 7 days
(0 Reviews)
0.0
lmai16

Dear potential employer, I have been in customer service field for over 7 years. I am also fluent in English and Vietnamese Relevant Skills and Experience Customer Service Computer skills Bilingual

₹27777 INR in 10 days
(0 Reviews)
0.0
sra57f09c8f85499

Hy I can do it

₹27777 INR in 10 days
(0 Reviews)
0.0
Yogeshpy43

Work as PROCESS ASSOCIATES Relevant Skills and Experience Good English

₹27777 INR in 10 days
(0 Reviews)
0.0
Akku51

Hey this is Akshay, I have read your bid carefully and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from different countries by providing exceptional Service as a Customer More

₹12500 INR in 1 day
(0 Reviews)
0.0
unitedesoftwares

Hello, Greetings of the day. I represent United E-Services Pvt. Ltd. (Kolkata) which is a leading BPO Unit operating from India serving more than 20 clients in UK, USA, Australia, Europe, and India and we are already More

₹25000 INR in 7 days
(0 Reviews)
0.0
stephhighness

hi, I have read about the job instructions and I understand wat u need. I am very dedicated, organized, disciplined and professional in carrying out my duties. I have good communication skills and working experience in More

₹22222 INR in 7 days
(0 Reviews)
0.0
IreneOndac

I am very interested with this vacancy. I can assure that I am a very motivated and fast learner individual. I've been into different fields here in the Philippines like data entry, sales, travel insurance booking agen More

₹25000 INR in 7 days
(0 Reviews)
0.0
Neethugeetharaja

I have total 8yrs work experience as VA.. And I am sure...i will be the right person for this job.. Do consider me Thanks.. Relevant Skills and Experience BPO voice process

₹27777 INR in 10 days
(0 Reviews)
0.0
harikafeb7

hello team, i have work experience in HSBC for 3 yrs 8months as a customer support executive for both voice and non voice for international customers so looking for an opportunity to work with you and will ensure you t More

₹22222 INR in 7 days
(0 Reviews)
0.0
rizwanaquil

Currently working as customer service representative in one of the full time project. So i am interested in this project. And apart from this I have 4 years of complete experience in BPO industry. Do work in different More

₹25000 INR in 7 days
(0 Reviews)
0.0