Inbound Customer service representative
₹12500-37500 INR
Paid on delivery
it's a full-time job.
40 hours per week.
We Need Full-time availability
Evening and Night shifts only.
Rotational shifts.
Good Command over English.
Freshers can also apply.
Essential Functions/Core Responsibilities:
Assist customers with questions and problems; research and provide a resolution
Troubleshoot issues
Solve problems that may be unstructured and require use of conceptual thinking
Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)
Listen attentively to customer needs and concerns; demonstrate empathy and build rapport
Prepare complete and accurate work, including appropriately notating accounts, as required
Participate in activities designed to improve the customer service experience and business performance.
System Requirements:
Wired [login to view URL] 5MBPS
Windows-based computer or Laptop.
USB Headset.
The successful candidate will be paid Rs 20,000 - 25000/- Monthly
Salary will be paid Biweekly.
Project ID: #23414273
About the project
48 freelancers are bidding on average ₹25141 for this job
HI there, I have read and understood your project requirements. I will be able to work with you . Please leave a message so that we can discuss more over the chat. Thanks
i can speak well i can manage customer with my english command i have very good communication skills
I have been in the call center industry for many years and have worked with various projects and I am sure that I could be able to deliver what is going to be expected of me.
I am passionate about customer service and would really love to work with you on this project. I am ready to learn from you and follow your guidance to ensure quality customer service is delivered to your clients.
Good day! I would like to be considered for the position. I am an experienced Virtual Assistant and had managed Ecommerce stores and 4 years in customer service. I have used Facebook, Zendesk, Fresh Desk, Gorgias, Lin More
Good evening! I am a long time freelancer and entrepreneur for over 20yrs. I would love to work on this project and do meet all of the qualifications. Thanks! Shelly
Dear potential employer, I have been in customer service field for over 7 years. I am also fluent in English and Vietnamese Relevant Skills and Experience Customer Service Computer skills Bilingual
Hello, Greetings of the day. I represent United E-Services Pvt. Ltd. (Kolkata) which is a leading BPO Unit operating from India serving more than 20 clients in UK, USA, Australia, Europe, and India and we are already More
hi, I have read about the job instructions and I understand wat u need. I am very dedicated, organized, disciplined and professional in carrying out my duties. I have good communication skills and working experience in More
I am very interested with this vacancy. I can assure that I am a very motivated and fast learner individual. I've been into different fields here in the Philippines like data entry, sales, travel insurance booking agen More
I have total 8yrs work experience as VA.. And I am sure...i will be the right person for this job.. Do consider me Thanks.. Relevant Skills and Experience BPO voice process
hello team, i have work experience in HSBC for 3 yrs 8months as a customer support executive for both voice and non voice for international customers so looking for an opportunity to work with you and will ensure you t More
Currently working as customer service representative in one of the full time project. So i am interested in this project. And apart from this I have 4 years of complete experience in BPO industry. Do work in different More