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Need a website , 3 simple pages on the front end, client/user specific on the backend.
Basically, 4 user roles (2 client types / 1 admin / 1 super admin) surrounding 1 table (with a slight variation)
Users issued login credentials by super admin.
Each client submits new case details (collected on the 1 table) an admin will manage the case until the end. Client has dashboard displaying each case that has been submitted and the progress on it.
Admin gives updates (mostly from drop down menu) and typed notes along the way and supporting documents if needed. More details can be given with Freelancer who is interested. As well as job pricing.