The term “Software” includes, and these terms and conditions also apply to, any updates, modifications an upgrade to the Software that you may receive from time to time.
1. Project Duration
The project time duration will be a thorough decision of client and Tech Futuristic. For duration, we mean the time span of the project from start to finish, it will deeply mutual to the requirements and other critical constrains.
2. Standard Maintenance /Service Support
We provide standard maintenance for one year (365 days) on our software products and services. The maintenance will include “update”, not “upgrade”. Any extra feature(a form/a page/ a module) will aid to the cost of project.
3. No Refundable Policy
There shall be no refundable / replacement policy, after installing or delivery of services & products. Company will be responsible for full service in case of software corruption or any damage / accident in software in concern to technical fault .
4. No Free Up-gradation
The maintenance includes “updating”, not “up-gradation”. There shall be no free up-gradation / adding extra module in project after the deal is finalized. If service holder wants to change the requirement or want any up-gradation, it will be chargeable according to requirement or change has to make.
5. FTP Authentication Details
The FTP Authentication Details (authorized Id & password) is concern of company and will be kept confidential.