12Z BPO is an International Contact Center Service Provider offering wide range of services. 12Z BPO is the unit of Rolta Online group.
During the 12 years Rolta Online has been in the communications and IT industry, we have witnessed a revolution. Businesses no longer communicate only through the telephone. Today's customer does not just want multiple points of contact (voice, chat, email) around the clock - they expect it!
12Z BPO has responded to this demand by developing a multi channel communication solution that will give you an advantage over your competition. By providing toll free telephone support, live chat, and email management solutions, we can help you with anything from leveraging your marketing campaign to increasing online customer support. Since we understand the importance of each point of contact made with your customers, our professional call center agents undergo an extensive training process and a Sales and Customer Service Certification Course to ensure they understand your business and can drive campaign objectives. The end result is running a more efficient, reliable, and profitable business, while
making your life a lot easier.
12Z BPO is a leading edge communications solutions provider, headquartered in Faridabad, Haryana, India. By integrating our call center services, application-hosting services, web development/support and electronic business platforms, we are able to build customized solutions that
suit ouar clients specific needs.
12Z BPO competitive advantage is delivering a comprehensive suite of voice, live chat, and email solutions faster, and at a lower cost than traditional approaches
Services Offered
Order Processing
Catalog Orders
Consumer Response
Customer Service
Toll Free Response
Help Desk
Voice Broadcast
Fax Broadcast
Virtual Receptionist
Seminar Registration
Answering Service
Inquiry Handling
Surveys
Market Research
Product Technical Information
Interactive Voice Response
Sales Lead Qualification
Technical Support
Trade Show Registration
Data Entry
Data Managemnet
Web Management
Back Office, call centers for SME & SOHO solutions start from $5 USD/hr
Rahul
12Z BPO
jalthar at gmail dot com