Professional Customer Service Virtual Assistant

Completed Posted 7 years ago Paid on delivery
Completed Paid on delivery

We're looking for a professional Customer Service virtual assistant to help manage our online reputation sites of our 3 car dealerships.

TASKS:

1. Daily check for any customer messages, reviews, feedback, comments on our primary reputation sites listed below but not limited to:

Yelp

Facebook

Twitter

Google+

DealerRater

[login to view URL]

[login to view URL]

Yellowpages etc.

2. Respond to all customer messages, reviews, feedback, comments with professional formal reply to maintain our brand image and quality.

3. Thank customers for their good reviews or feedback.

4. Notify us on negative/poor reviews, and provide further contact assistance to the customers.

5. Help to update and maintain accurate business information on our reputation sites.

REQUIREMENT:

1. Good, proper and professional English proficiency is a MUST!

2. Able to do research on the best way to respond to different reviews and follow up.

3. Prior car dealership customer service experience is preferred.

4. Able to communicate in USA business hours on PST time zone.

Thank you!

Customer Service Customer Support Virtual Assistant

Project ID: #12767545

About the project

26 proposals Remote project Active 7 years ago

Awarded to:

Cyndrina

Hello! I am from the U.S., so working within U.S. time is easy for me. I will also have access to all of the websites due to location. I do not have dealership experience, but I am a college graduate (English) eager to More

$250 USD in 14 days
(2 Reviews)
3.5

26 freelancers are bidding on average $499 for this job

schoudhary1553

Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex More

$250 USD in 3 days
(5 Reviews)
5.4
adslegal

Hi, We are a group of Freelancers based in New Delhi India. We are graduates and above and can help you in the mentioned tasks. Looking forward to working with you.

$750 USD in 30 days
(15 Reviews)
4.9
MImranjavid

Dear Hiring Manager, I am very much interested in your posted job involving these skills. I am expert in Social Media Marketing, Lead Generation, Content posting, Advertising, Social Media Management, customer service More

$333 USD in 10 days
(4 Reviews)
4.9
kekeblush

I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer service and More

$277 USD in 7 days
(2 Reviews)
4.4
swatsgupts123

Dear Sir, I have good professional English and i can communicate during US business hours. As per your requirement i will be checking daily for customer messages, reviews, feedback, comments on various sites and resp More

$555 USD in 22 days
(9 Reviews)
3.8
mahanamasachini

Hi there, I am Sachini, a 22 year old professional freelancer. I'm currently looking for a company to work with on a long term basis and this job posting caught my eye. I have over 2 year of experience in Custom More

$777 USD in 30 days
(15 Reviews)
4.7
Smasum002

HI, FRIEND IF u r looking for a RELIABLE & HONEST HARD WORKER then it will be me,24/7 available for you. You can highly relay on me & your satisfaction is GUARANTEED by me. just reward me to prove my word by my work More

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quickapp100

Respected I am an energetic & communicative person with 3 years of experience in an International call center. & Technical support able to work in united states (P.S.T) Shfts can handle all these jobs easily . More

$400 USD in 10 days
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2.7
gcjcb

I know how to do things fast and effectively, I like to take care of the details and provide the best I can. I'm available if you have any questions about me. :)

$400 USD in 10 days
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2.4
TameaG

Hi, I'm Ricky, a computer systems engineer but also highly experienced in managing a business in all aspects. I managed several successful multilingual online stores and one of my primary duties has been phone and emai More

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Jeremiah1992

Hello, My name is Jeremiah Rodriguez and I have done several project very similar to this one. Please contact me right now as I am available to work for you long term. I will kindly wait for your response so we can More

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annea03

I am a graduate of BSBA Major in Human Resource Development Management in Philippines. I also spent 2 years as an Accountancy major before shifting to Human Resource. With these educational background, I believe I can More

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Rahul2592

I can work for about 2-3 hours daily for a minimal charge out of bidders present here. Please hire me to get efficient and on time service.

$444 USD in 10 days
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jheath103

Hello, Having had experience working in my dad's Used Car Dealership as well as currently handling the customer service needs for NRA Homes, I would like to be considered for the Customer Service Virtual Assistant f More

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alteregoanne

I have a 6-year experience in back-office support, data processing, and process mapping. I take initiative on my tasks and make sure they are delivered well. I am a team player and can work with minimal supervision. More

$274 USD in 15 days
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alikhan2012

Hi, I have perfect English grammar with strong technical skills. I have 3 years of experience in technical chat and email handling of US customers, I have 7 years of experience in customer handling and having s More

$333 USD in 30 days
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adrish12

Hiring Manager, I have past several years of experience working in customer support handling (inbound, outbound, live chat and email process) and also worked as an admin assistant handling (job posting, candidate p More

$388 USD in 24 days
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janemwaithera

A proposal has not yet been provided

$555 USD in 30 days
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christinebanayos

Hi, my name is Christine. I have over 12 years of work experience as a Helpdesk and Customer Service Representative in a BPO industry. The last BPO company that I worked for was with Thomson Reuters. I was a helpdesk More

$750 USD in 30 days
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