Customer Service

Kindly share more details about your business and website. Do you have a FAQ page? Have you created some canned responses? How many queries do you get on daily basis. I am available for 20-40 hours per week. Looking forward to your response. Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, phone support, content moderation, ticketing system, list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks.

Hello, I have interest about your job. I can offer you experience, flexibility and accuracy. Can we discuss more about this project? Ivona

Hello there, Hope you are doing well. I have reviewed the requirements and interested in offering my virtual assistance. Being a Top rated service provider on Freelancer.com I have been fortunate enough to have opportunities to work on various assignments. I have worked previously for a company that owns store on Amazon and Ebay, I was the Customer support executive(later was promoted to CSO) and my primary responsibilities were to handle customer queries, Coordinating with the shipping department to track order status, maintaining inventory and stock details,entering customer details in CRM systems, generating sales reports etc. Being a CSE I was trained to be customer oriented ,polite in my tone and patient. I believe my experience will be very handy if I get hired. Please feel free to let me know if you have any questions. Cheers Ankur

Hi there, I was a full time virtual assistant for an Australian company until last week but, unfortunately, they can't afford anymore to pay somebody for a full time job. I had to deal with eBay and ecommerce website, customer service, suppliers, accountancy, returns, emails, Excel spreadsheets, vlookup formulas, stock control etc, etc. I was very well appreciated and you can check this with my former employer. I am looking for a long time job. I am a man of my word and I am a fast learner (obviously all the people tell the same but you can check my profile). I hope to hear from you and discuss more details. Kind Regards, Florin

Dear Hiring Manager, I'm a current undergraduate of a UK university in Sri Lanka and I'm interested in your project. I have experience working as a VA/PA, telecaller, research assistant and a recruiter for a lot of clients outside Freelancer.com. I have worked for a UK company calling cold and warm leads. I have excellent command in English an an accent very similar to US accent and I would love to be a part of your project. Looking foreword to get started! Thank you! Sachini

Hello! I am experienced professional with hundreds of reviews on this website. I have all the required skills and would love to work with you on this project, please reply back to discuss further. Thank you!

Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are an outsourcing call-center. Our team has a great experience in telesales, virtual assistance and customer support. Our agents have fluent English, Russian and Ukrainian. We use individual approach for every customer. Each agent passes 3 stages of testing before the admission to the first call. Our agents have experience in working as a virtual assistance, couple of month ago we finished project where three of our agents worked as virtual assistants, they performed different functions including correspondence, answering phone calls, meeting arrangement, calendar planning etc. Our agents also had experience in work with database system, live chat and emails. The average typing speed of our agents is at least 150 wpm. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. Our call center works 24/7 and we are able to make and receive more than 1,000 calls per day. By this moment we have been providing call-center services for 3 years. I'm looking forward for your response. Please, feel free to contact us on Skype: moveup.5

Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can see my profile. I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. -- Kinds Regards, Mehedi Hasan.

Dear Hiring Manager, I have 11 years of experience in customer handling and have worked with companies like IBM, Dell, Wipro and have a great track record in handing any customers with proper customer service and I am sure I will be able to help you help you in this project. Hope to hear from you soon. Thanks Kaushik

Hi there - My name is Hristina. I have read in your letter that you need an assistant for customer service. I am highly qualified for this job as I have a proficient English knowledge (BA Translation studies English, German) and several years working experience as translator and office assistant. I am looking forward to hearing from you.

Hello, I am writing to inquire this job, because I'm working quickly and can finish the project in the terms established. I'm very good in excel, word, Microsoft office; Please, tel me how many hours/day I must to work? I have a full time job (assistant manager), but also I have 2-3 hours/day free to work out and I'm available all the day on skype, mail. Given my related experience and capabilities, I would appreciate your consideration for this job opening. If you have any further questions, or would like more information, please do not hesitate to contact me. Thank you!

I have excellent written English communication skills as well as being highly articulate and well spoken. I am able to relate to any type of customer as I have grown up in many different areas and met many different types of people through travel. I used to work at a luxury car wash so I am quite familiar with makes and models of luxury vehicles both inside and out.

I am very easy to work with and respond well to constructive criticism. Honest and easy to work with, I do top notch work for no non-sense clients.I am the best if you want quality and originality. Your project will be done with exceptional commitment and professionalism. Having strong work ethics and being very result oriented, any client who hires me will be sure to have acquired an asset. Confidentiality is assured. I work hard and fast. The end result is sure to be of the best confidentiality is always assured. Thank you for your time and consideration and I look forward to working with you.

CUSTOMER SERVICE LEAD/ 10 YEARS EXPERIENCE IN CALL CENTER SETTING Polished, professional customer service rep offering: • 10 years of experience providing customer support in busy call center environments for banking and consumer retail customers • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. • Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

I have been with the Call Center Industry (Both Technical and Customer Service) and in Level 3 positions (Customer Service Manager, Accent and Conversational English Supervisor, Quality Analysis Supervisor) for 8 years already and I believe that with the job description mentioned in this job posting, we are required to speak with customers from the United States as well as customers from different countries outside from where they call home. And with that mentioned I have been doing this for 8 years now and have been very successful in doing so. I had numerous commendations during my stay in this job as well as I have been promoted 3 times to an Accent and Conversational English Supervisor as well as to a Quality Assurance Supervisor because of hard work and excellence in what I do. I have also worked as a Project Manager for an online shopping company which would make me qualified for the position I am applying for. We have been communicating with our valued customers/clients through modes of communication like voice/phone, emails as well as chat. I also have experience in ticketing systems like Zendesk and Kayako and I have demonstrated proficiency in using these software in work. I have worked with top Fortune companies like Time Warner Cable, T-Mobile USA/UK (As an Accent and Conversational English Coach and as a Quality Analyst) and QWEST Broadband Support (As a Quality Analyst).

To whom it may concern. Firstly, let me thank you for giving us the opportunity to bid on your project. Over the past nine years, 724CARE INC has built an enviable reputation as a reputable call center and business process outsourcing provider. We specialize in outbound telemarketing reliably supplying our client’s sales pipelines with appointments that became their clients. Our stringent quality assurance process coupled with extensive product training makes it more easy for you to close the appointments we produce. We are keenly aware of the need for cost efficiency in an economic environment that requires companies to sharpen their competitive edge yearly. That is why we are pleased to be able to present to you a proposal designed not only to reach your targets, but to surpass them. We are proposing a flat rate of $7 per hour per telemarketer and a pilot campaign of four weeks. We are confident that you will find this bid is competitive. Being one of the leading Call Centers. I look forward to speaking to you again and hope to get the opportunity to work with you on achieving your business goals. Sincerely, Amy Boutvine

Hello, I have previously worked at Global Business Platform as an executive, and my responsibility contributing Sales Development and Technical Enhancement structured applying Customer Relationship Management and Public Relations knowledge. This Clientele Development Program is activated proficiently in order to maintain profitable pillar of Online Customer Engagement. My implementation is scientific Telecommunication, Appointment Setting and Office Management Skills included constructing and executing diligent Information Technology. I’m an expert in Internet Research, Data Encoding, Microsoft Office Application, Customer Service (Zendesk, Zenplanner, RingCentral, Five9), Email Etiquette, Telephone Etiquette, Programming (HTML, PHP, CSS, JAVA SCRIPT, MYSQL), Web Store Development (Auction Management System, M2E Pro), eCommerce Operations, Drop Shipping (eCC, NetSuite), Accounting (INTUIT, XERO, Sage, MYOB, Quicken), Online Marketing, Social Media Networking (HootSuite), Classified Advertisement (Craigslist, Postlets), Business Writing, Graphics Design (Picasa, Adobe Creative Suite CC) and Advanced English Literacy. I have delivered profitable campaign establishment within profitable statistics, which are the vital collaboration of my leadership roles at multiple Online Platforms. You may investigate my Freelancer Profile and acknowledge necessary expertise based on the deployment strategy. I believe my skills are perfect power according to your planned delegation.

Good afternoon! I would love to help you with your project, I would even be willing to work for a week for free so you can see first hand the quality and dedication of my work. I can provide a resume upon request as well as references if you would like. I have won awards for my customer service and am excellent with people. Thank you for considering me as a candidate and I look forward to speaking with you soon!

I've been working on the field for a couple of years thru different campaigns customer service and sales.

A proposal has not yet been provided